Utter incompetence! I placed an order, they wrote that it would be delivered in 6 days. Well, okay, I think I'll wait. On the appointed day, they did not arrive at the specified time interval, the time was postponed 3 times. As a result, instead of the interval from 10:00 to 13:00, I get a new interval - from 17:30 to 19:00. I contacted the specialists on the issue of postponing delivery to the next day, as a result, I received the following response:
"You can contact the forwarder and discuss the delivery time, in any other case, we cannot postpone the order to another day, only cancel it. "
I'm not a proud person, I'm calling the forwarder. The person informs that he works until 17:00. The curtain.
It is impossible to postpone the delivery to the next day, negotiate and solve your problems yourself, the time we designate is idle talk and nothing more.
That's what I understand the service! That's customer focus!
Просто вау, и цены и местоположение очень радует! Спасибо! Доставили товары быстро. Очень приятная девушка выдала товар и предложила взять тележку чтобы легче было доставить до машины, это был самый приятный момент))))