I want to share my service history in this "miracle" bank. At one point, I needed to make an account statement in $ to open a visa. They did it for free at another bank, here it costs 10 rubles. OK, when I came to the bank, I was advised to open a FREE card, WITHOUT COMMISSION AND REMUNERATION (according to the consultant). They made a release, charged 10 rubles for it. OK. Then, by some miracle, after 2 weeks, the REWARD was deducted from the card, which was supposed to be closed and free. We couldn't do anything on the phone, so we had to go to the bank. They said it was a technical glitch and promised to refund the money. OK, what was my surprise when they returned 10 kopecks less. I understand that the amount is ridiculous, but the fact that, first of all, the bank is a joint. Secondly, they returned less than they withdrew. All desire to have accounts and be serviced here has disappeared.
Everything is fine, the guy who served me told me everything, showed me all the prices, conditions and deadlines, issued the card as a non-resident, there was a queue for about an hour, as in any other bank in general, but it was convenient there, right in the cafe office, the next day he immediately took the card, definitely respect
Excellent bank branches.
I would like to express my gratitude to the employee Yuri Zmushko. A very responsible and competent employee. I helped solve the issue in the best possible way. We are very grateful to him! I wish there were more such employees!