It's a very good store. It pleases with its assortment, courteous staff and prices. We bought a phone in the summer, and now we have an iPad Air and Pencil Pro. Covers and safety glasses were immediately selected. I liked everything in terms of quality. I definitely recommend it.
In the morning, we called the phones on the site and clarified the availability of a specific iPhone model (color, memory). They said that they were available - "come on up." We drove 25 km from Borovlyany to what?
The girl and the guy (consultants) exchanged glances with each other, looked at my purchase request as if I was requesting a flight into space and they had not yet realized the availability of such a service in the service.
"and who called you? Did you talk to the guy?". As a result, they have only 1 TB available in this color and only the other colors have the required amount of memory.
If your service has inconsistencies, do not display this to customers. I did not call the bear in the den and did not go just like that, but specifically for what was approved in stock.
Terrible service.
Terrible attitude towards customers.
I wanted to buy an iPhone 16. I called at about one o'clock on the phone and arranged to pick up the phone in the evening of the same day at the pick-up point for the Winners.
Arriving at this "store", another person already said that there was no phone available and I needed to call and ask the person with whom I was communicating.
They told me on the phone that a woman had come before me and taken 2 phones, so there was nothing left for me.
As an apology, they offered me free delivery on another day, although their delivery is already free.
But to place an order, I was asked to return to the store or place an order through the website.
After such an attitude, the desire to buy anything here disappeared. I ordered the desired phone from another store even cheaper.