I wanted to buy a subwoofer speaker. I wrote to them on the website, they replied a day later. Then they also answered for a very long time and as a result it turns out that they do not have up-to-date information on many positions on the site. When I looked at where this office is located, I remembered that I had already come here, and left with a negative. Correctly written below, the office clearly does not live in 2024.
The website says available. In the showroom. When you call, they don't pick up the phone or call you back. You arrive, and it's in the warehouse... they sell the goods as good, but in fact they are worthless. Other car audio stores will help if a person has a problem. But they don't care. We are not interested in the client returning. There is a semi-poker at the checkout.
A month of waiting is down the drain and at the same time there is a complete lack of results. I arrived at the store - there is communication in the style of the "market of the 90s", available on the website, the store responds: "they took the last one in front of you, we don't have time to deliver, they leave like hot cakes. Order through the website, we will contact you as soon as it is available."
Okay, I think that's even better. I ordered through the website, an SMS came with the order number and a notification that the order was accepted ... 2 weeks pass, silence, no calls or unsubscriptions. I call myself - they answer: "everything is under control, wait, there were no cameras yet, we will definitely get in touch." There is a "custom-made" link on the website. I think okay, I'll wait a little longer. Another 2 weeks pass, "available in the showroom" is already hanging on the site, I still have no calls or unsubscriptions. I go to WB and order 20% cheaper, delivery the day after tomorrow. If online stores are all..., then there are sooo many extra customers in the car dealership. The attitude surprised me, I am very sorry for the time spent.
Starting from the moment of ordering on the site (the order function does not fully work and in fact it is not really clear whether the order has been taken into operation and confirmed by the store), there are no delivery dates (there are no real deadlines, only their air is taken). After the call, the deadlines were named, after which there was silence, 2 days after the deadline decided to call, find out how the guys were doing, it turns out that the goods did not arrive, which they did not even bother to inform, especially since the order was made 10 days ago. As a result, the order was canceled, and what kind of order can we talk about if they put a bolt on you from the very start. Bottom line: if you want to spend time, nerves and more, you are here.
I recently bought a Sony XAV-1500 tape recorder. Everything is fine, packed, promised package, Russified. The order appeared on time. I recommend it!
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EdKho
Level 6 Local Expert
October 14, 2024
CLOSE THE COUNTER. I called in the morning, I needed a car radio, I wanted to throw a photo into the Viber panel, I threw it off, in response silence, in the evening I clarify, in response they came up with an excuse that only one photo was uploaded, I duplicate, I clarify whether everything was uploaded, in response silence, on the trail. I clarify the day again, well?, after an hour and a half, they drop the link to the wires, in response, I clarify what was thrown to me, these "woodpeckers" just like my message and that's it.
I decided to clarify if they were drunk, silence in response, and only the next day I was told that I had to duplicate my question, since they do not know who I was talking to.
I don't understand those who put one star. This is the most comfortable store you can visit in our city. Sellers are always positive, they will tell you everything, they will show you everything, I definitely recommend it! Live loud😉
Sellers are incompetent. They recommend buying low-quality goods. When trying to return with an existing receipt, they said that they had not promised a good sound in the box to the sub and refused a refund. I do not recommend this shopping facility.
The sellers are not even interested in selling, when they came to buy this product that we needed, they rolled their eyes, and did not even listen. I do not recommend this store to anyone.
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Андрей Стрелковский
Level 14 Local Expert
September 7, 2024
A very healthy store!!! When I come to them, I immediately stick there for 20 minutes just to evaluate things) the seller in general! Smart, knows everything you need. He will explain and tell you! I recommend it!
UTTER SQUALOR!. It's not even a store, just a basement warehouse. I bought the words on the website "there is in the showroom". Really? A showroom? In which you can't even listen to the acoustics? You can't even touch it without paying. SORRY FOR THE TIME SPENT. Management - ask how colleagues work.
I don't know how the guys work, but clearly without enthusiasm. I'm looking for a 2 din radio for my car, viber just ignores messages. The product on the site is "on order", but apparently no one wants to sell it. Customer orientation is just 0!!!
Fire! The choice is simply awesome, competent sellers, convenient location (as for me) and convenient working hours. And the prices seem to be normal. I'll be coming in
A wonderful store where you can find a bunch of non-standard auto parts.
You can always count on advice and help in choosing the best option for you.
I applied many times, it didn't always work out, but I was always satisfied. The guys are well versed in car audio.
A great store. I bought a fuse splitter here, since I couldn't find it anywhere except AliExpress. A large selection of acoustics, sound insulation. There is a place to park.
Fast and expensive, repairs of any complexity are within the power of these guys, if you don't have time to look for cheaper and you need guaranteed quality and speed of work done, then I advise you here!
The approach of the guys upset me. I bought a tape recorder - they didn't tell me because it was impossible to install it in regular mines. He returned outside the frame. They assured me that the radio was in order. It did not start when connected. I had to go on a long trip with my old one. Now we are dealing with the warranty)
Smart guys, Dmitry seems to be that name, generally helped in something that others would not even fraternize for!!! The elder is just a creepy grumbler!!!)
The best car audio store in Minsk
Better assortment, better quality.
Even if problems arise, the dispute is resolved very quickly, there is always a guarantee.