It's a very cool store. Everything is on the level. The range is simply gorgeous. The choice is huge, and everything from flavors to tires. The prices are very good. Constant discounts and promotions. The service is very polite and fast. The sellers consulted professionally and even helped to carry the tires to the car.
Disappointments .!
I take the third set of tires in 5 years from this office.
The last time we were disappointed, it couldn't be worse (
The quality of the tires is not regulated!
I bought 4 tires, 3 of them were somehow discounted, the fourth scrap, they brought 2 more pieces for replacement under warranty. I changed them, too, scrap, then took another one for the third time and again into scrap.I had to exchange it for tires of another brand.
When exchanging tires, the seller began to speak negatively about the lack of 3 Euro labels, and minor residues of mounting paste on one tire.
I asked them to go to a meeting with me, and at least to remove their defective tires, the manager refused (. offered only a discount on the purchase of the next set, which amounted to about 20p.
Total.
The product is not of proper quality, defective production,.we will not install and remove them for free, since you take them on credit (
And no one cares that they are defective and unusable.
The result. minus --- rubles from the consumer's pocket, for tire repairs,balancing, and tire leveling on the hunter machine.
Although the company itself is engaged in tire installation.,but tires on credit, so pay.!
Now they are trying to solve the issue of negative feedback, they sent coupons for 60-30p.depending on their application (product for 30, service for 60).
Well done!They're trying to go to a meeting somehow. But the sad thing in this situation is that the review gets in the way!and not the desire to go to a meeting with a client (
And resolve the issue at the stage of its occurrence.
16 .08.24.continued:they call and demand to remove the review.
They say we will have to write that your review is slander.since there is no documentary evidence of the marriage of tires (on my part).
And why did this question not arise at the initial stage, and they limited themselves only to photos about the tire test.?
changed three times!
To my question, how do you explain the fact of repeated substitution in a written refutation and accusing me of libel?they answered - we
'll call it customer orientation.Like, you never know what you don't like there in the tires).
That is, I turn out to be a fool who just painted problems for himself for his own money, I ride with tires, I play).
It has been more than a month and a half since the purchase of tires.
A good pleasant store with the smell of new rubber, the choice is not bad, from budget Chinese to first-class European tires for various weather conditions, there are also all small additional consumables, + I took elf oil for 1.8 diesel, everything is original and the price was much lower than in other places, the staff is pleasant, the young man told everything, I printed out the tire specifications on paper and explained what and where