On behalf of my agency "Happy Motherhood", I THANK Svetlana Viktorovna and the entire wonderful staff of the IVF clinic. Thank you so much for all your hard work for the babies who were born and will soon be born for your professionalism, attention and faith in everyone who wants children!
You are our guardian angel 🙏🏻
On behalf of everyone, I wish you positive results, good and kind patients.
A very good clinic, competent and experienced doctors and nursing staff. We always aim for a positive result, in my opinion one of the best clinics in the former USSR. This is a great merit of its head, Svetlana Viktorovna Zhukovskaya!
Since 2014, they have been trying to have children on their own. And by 2020, they were ready for IVF, applied to this medical center, before that they just underwent an examination at a polyclinic. There was a male factor and IVF was prescribed, she became pregnant on the second attempt) On the second attempt, the embryos were frozen and in 2024 a daughter was born from thawed embryos. I recommend this center to everyone, with me out of 7 girls on the hook-up, 5 with a positive result. I understand that it may have happened that way, and it's not every time you get this kind of performance. But I am very glad that I came here and I wish everyone to become parents as soon as possible)
It's a disgusting place. First, suck it up, and as soon as you deposit the first money, you are a hostage to the whole nightmare that is happening there. You spend the whole day on ultrasound, because one of them runs to get hooked and ultrasound, etc., etc. And most importantly, you don't know if there was a transplant? I came from Russia, paid twice as much, eventually came back, did an ultrasound, and they tell me "I'm stuffed with eggs, and where are the embryos," although they told me that they had planted 4 embryos. God is their judge.
The first thing that worries the staff of this center is the payment! Everything else later. I didn't like the word at all! The doctor did not have time to finish the examination, as she immediately began to try to get additional paid services. It's not pleasant.
Disgusting attitude towards customers! They're stuck in the 90s, don't waste your time and money here! I had 2 IVF attempts with Dr. Zhukovskaya, more than a year of constant appointments, tests, consultations, and she met me every time as a new patient, and all because they work on the principle of a conveyor belt. One person is sitting at her reception, the second is already being examined in the next office and is waiting for her. I am very sorry for the lost time. After this clinic, we turned to Eva and realized that there is generally a different level of service and modern technology!
If it were possible to put the stars in the negative, then they would have -100.It's the worst center I've ever met.I took a NIPT test there, this is a genetic analysis that is not very cheap (1200r)In my situation, I paid for the time (the question was about termination of pregnancy due to the risk of Down syndrome), at that time I was satisfied with the time of production of the analysis and the cost.On their website it is indicated that the analysis is done within 7-10 working days, I was warned by phone that there may be delays of up to 14 working days, I was ready to wait so long.When I arrived there, the first thing that confused me was that there was a girl at the reception who mistakenly confused the patients and sent one for a puncture, and the second for a transplant, but it was necessary the other way around.And the second girl was arguing with someone on the phone about the tests.But I took their test anyway.Of all the documents, I had only one tiny check and that was it. ...When analyzing 1200 rubles, they did not even give a contract.I passed the analysis on December 17 and first received half of it on January 3, and they called me and said that I needed to retake the analysis again because there was not enough material.But I was able to take the test again only on January 8, because there are holidays in Moscow.I came back to them, Svetlana Viktorovna (the director of the clinic) personally talked to me and assured me that they would urgently do an analysis in 5 days, I believed her in words.And as a result, I was deceived again and there was no result again.As a result, the analysis came to me only on January 17th, THIS IS A MONTH!!!!!And they should have done it in 7-10 days.Thank God the analysis came good, but if it were otherwise, it would be very difficult for me because the child has already started to move.What I want to end up with, NEVER TAKE THEIR WORD FOR IT!!!!!!And ask for documents, because I was told that we did not conclude an agreement with you. In a controversial situation, problems may arise.
Long-time, real professionals in their field!!!! Back in the 90s!!! How many families have been helped to find the happiness of a lifetime!!!! Thank you very much and bow low!
Terrible service and irresponsible attitude! I was booked for an important genetic analysis two weeks before the delivery, for 28.12 which is done in Moscow, I arrived on the day of delivery, at the reception the girl said, sorry, we won't be able to take it today, only after January 8. Your phone was lost and couldn't be reported. Although on the eve of my arrival, I dialed this clinic 2 times and clarified how and what. The analysis is very urgent and important and also expensive (860 bel rub). The issue is urgent and urgent. And no one cares that a person arrived from another city by 8 a.m. They just forgot to tell me. After leaving, upset, I called Gravity at Belsky 23. I explained the situation to the operator, they immediately accepted, without recording, the analysis was sent to Moscow! Apparently, IVF needs to learn how to work, as other clinics do! I will not apply to IVF anymore and I do not advise everyone! Irresponsibility!
It's a terrible place!!! Girls, never take HCG tests here, I will explain the situation, the delay is 4 days I worry, I have been waiting with my husband for replenishment for many years, I think to take HCG to find out exactly, I passed, in the evening I get a negative result, tears and not understanding, but the delay continues, and so the delay is 10 days I go for an ultrasound and I I am pregnant , I also donate hcg and already have a positive result , the clinic's response killed , come donate blood again , there can be no mistake , in general, horror .
I had to come from another city to this medical center. I was surprised that if by appointment, then you will be accepted according to the time for which you are booked. Everything is neat, albeit simple, and clean. The staff answers all questions and does not refuse to help.
Thank You Very Much To Svetlana Viktorovna!!! Thanks to her and God, our wonderful baby was born!!! For many years it was not possible to get pregnant and they turned to the Center with great hope that maybe a ray of little light would appear in our family.... Yes...a lot of money has been spent ...., the services are expensive ....., but can they compare with the smile of your own child?....this sweet expectation of a little man in your family ....?
Many thanks to the staff of the Center!! They supported and answered your questions!! It's one thing to read information about IVF, but it's another thing to go through it yourself... We decided to trust Svetlana Viktorovna and follow her recommendations.....How many times have I been amazed by her activity and endurance!!..The flow of customers in the center is large....consultations, operations, consultations again....and she manages to do all this, albeit with small delays.. and so it is every day!!!!...Without unnecessary words and deferambs, he clearly understands, knows and does his job. I listened to what she said and followed through, if there were questions, I asked and received adequate answers. I am Infinitely Grateful to her! She is a competent doctor!!
At the reception of the center there are collages of photos of children who were born thanks to the center....There are many of them...and while you're waiting for a consultation, you look at them...and you hope that maybe a photo of your child can get there soon...You look at pregnant women who got pregnant thanks to the center and came for a consultation..And the belief that everything will work out begins to grow!!! No one promised us that everything would work out, we came to the center ourselves, no one pulled us there!! Someone gets kids easily, but someone, unfortunately, does not. And thank God that there are such centers and people to whom you can turn for help, even if it costs a lot of money!!! Don't lose hope!! How many childless couples regret not having IVF, and it's too late!! We need to try!! And the little sun will come to your house!
It's not easy....We went to the center from another city, 110 km away. back and forth in a day, two, a week .... in frost, fog, ice, heat for a consultation in ten minutes. But that didn't stop us. There are many such pairs....young, beautiful and not so beautiful women and men from all over the republic come to the center for the hope of becoming parents... And when there is a vase with beautiful roses at the reception...so someone's dream has come true....From my observations))))
I hesitated to write a review for a long time, I waited for our little daughter to grow up ...
The center helped us a lot!! thank you!!
A very good clinic.Doctors and medical staff responsive medical staff.
The most competent doctor Svetlana Viktorovna, thank her very much for her efforts and responsiveness.
5 ivf attempts and 0 result, the last protocol was stuffed with hcg when it was 0 in order to somehow justify itself. Why does it not work out and they did not explain, to the question what is wrong, they answered maybe weak spermatozoa, maybe? seriously, after 5 attempts, I do not advise anyone to $ 15t in it is not clear for what
Excellent medical staff. Ivf was done at this center in 2013, this year my daughter will be 10 years old. Svetlana Viktorovna, really a doctor of the highest category, conducted the ultrasound herself in the protocol, all the most important moments under her strict guidance.
A terrible attitude. I took tests, the stated production time is 7-10 days. After 2 weeks, I barely got the results. Everyone was very unhappy that I was demanding something from them. Think now if the results are mine... They haven't given me two tests yet... But the question concerns health. There are just no words...
Good afternoon! I have never written reviews, but I want people like me not to fall for the trick of scammers, how much pain and disappointment this center brought me, I cannot express in words, almost brought our family to divorce, and also lost time and amounts of money (equal to a good car). Endless tests and pumping out money, the IVF program does not include: storage, freezing, defrosting, and to join the program, despite their young age, you need to practically hand over their genetic passport, this is 3000 bel rubles, which is needed if there are problems of a completely different nature. In 2 years of trips to them, I met the girls, and all the results are 0. They have a good lawyer and endless courts, they do not help, but hide behind acts of completed work, it's funny and painful! I stopped believing and it seemed to me that there was a catch everywhere, while believing the real stories from Instagram, the girls who had come a long way, collected information bit by bit and went to another clinic, where they helped me. I will not name the clinic, as this is not an advertisement. Before going anywhere, you need to focus on chats and real results, believing their website and hyped reviews, I fell into such a trap that I still can't forgive myself how much health, money and time I spent on trips and at the same time did not help, who put on the crown of this Polish Zhukovskaya and how you can cheat in Belarus, and to be unpunished, why there are no real statistics and this private center, working without statistics, will not be closed, not for the result. This is my story, one of the few victims, and how many have not yet written and will not write, since they have already been helped so much by Surganov that other clinics simply did not take them into the IVF protocol due to possible ovarian cancer from such a number of stimulations. I used to think the reviews were written by the offended, now I realized that they were writing to warn and once I did not believe them.
Eco cent on Surganova 54! Personally, a subjective unobtrusive review!
The prices are acceptable
When asked to find out the price by phone, the price was always different upon arrival. Although I asked everything specifically and precisely according to the doctor's list!!! These are questions for the reception! Some called to warn about the recording (Alexandra), others did not call at all...
Svetlana Viktorovna and Anna Vitalievna are doctors from God! All questions are answered, clarified, attentive, if necessary, an extract of tests on hand, you can also send it to @ mail
If there are partial analyses from other clinics or the state and according to the protocol (by date) all are valid, they are taken into account and a CONSULTATION is given on their basis!!!!
Sometimes the reception is delayed, Anna Vit-na can sometimes take it earlier! It depends on the workload and patient acceptance! One has questions for 15 minutes, the other for 5 minutes!!!
They said there is no specific time allotted for receiving patients at the reception, maybe that's why they are delaying appointments!!!
If something comes to light, they immediately talk about it!!!!
I'm fine, maybe that's why I have a good review!!!
The endocrinologist is good, only sees on Tuesdays and Thursdays, very humane and experienced as a doctor!!!
They always meet and wait well!!! Masks and gloves will be provided if not, treat your hands!!! It is unpleasant when at the reception in the presence of patients they whisper and look, there may be an opinion that they are discussing.
But many people come with their pain to solve health issues...it is unpleasant if they discuss it, but whether it is so remains a mystery!
I would like to dilute the bad reviews with my positive ones! It's an amazing center for me!!!! Competent specialists! To Anna Vitalievna and Svetlana Viktorovna - a low bow! A good team!!!! Thanks to the Happy Mom Center, it's been like 1 year!
I would like to express my gratitude to Galina Alekseevna Krapiva! They did an ultrasound of her fetus. My husband and I have not met such sensitive specialists during the entire pregnancy. She is a very tactful, competent and kind woman. She showed, told and explained everything. Thank you very much!
Overall, we liked the center. Clean, neat and beautiful. And the prices pleasantly surprised us!
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Юлия Мартынюк
Level 11 Local Expert
May 11, 2022
Courteous staff, the opportunity to do many examinations in one place, excellent prices!!and especially I express my gratitude to the ultrasound doctor A. V. Solenkova for her professionalism, humanity, and the opportunity to do an ultrasound urgently without an appointment))
The lowest prices for laboratory services that I have ever met. Compared to the same Synevo or Invitro. However, 7-10 days do. Almost the same as in a regular clinic. As strange a system as these analyses can get. You need to write to them by e-mail and send them a screenshot of your passport. I didn't like it at all.
4 years of infertility, treatment according to the protocol and after 4 months, pregnancy occurred. Thanks to Anna Vitalievna. The prices are pleasant. But it is terribly annoying that the reception time is often shifted, you have to wait.
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Level 12 Local Expert
June 1, 2022
This is the best place! Thanks to Svetlana Viktorovna! We are waiting for great happiness in August! A new family member! We will be grateful to the staff for our girl for the rest of our lives! We hope to return in a year or two! We recommend it from the bottom of our hearts! The best embryology is right here!
I will not dispute the professionalism of the doctor, but it would be possible to tell you more about ultrasound. I believe that everything is fine with the fetus. But in another place they were given to listen to the heartbeat and told in detail how and what happened to the fetus. They just looked at it and said that everything was fine. They calmed me down, but it wasn't enough for me.
I want to write a positive review, especially to Anna Vitalievna Solenkova, I was at her ultrasound. A good specialist, explained everything in an accessible way, advised.
IVF was PERFORMED UNSUCCESSFULLY.the attitude is not very good, some gossips especially the head nurse, the head doctor pulls everything on himself
The horror of 19,000 on departure..... She asked for an extract back in March, but every week for 3 months she was not ready, for such money and such an attitude, not a foot more.... Honestly.
Not a bad center, the necessary procedure can be done quickly. Only the person at the reception
I'm completely relaxed. They don't hear what you're telling them at all. The level of service is falling.
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Level 4 Local Expert
September 1, 2021
I did not like that the test results for which a lot of money is paid are not given to you, but you need to make an appointment with a doctor, the waiting area and the registry are not separated in any way, waiting beds hear all the nuances of other patients, sometimes even intimate things, not to mention some kind of confidentiality and medical secrecy
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Anonymous review
October 10, 2019
To my great regret, without reading the reviews, I went to this "medical center".On ultrasound of the pelvic organs.The reception was delayed for 15-20 minutes, but these are all small things.On the ultrasound it was said, everything is fine, you are healthy, but it was said in such a way that I had some doubts.Almost the next day, I went for a second ultrasound, but to another clinic.And here's the news, I was diagnosed with a paraovarial cyst, and my previous diagnosis, an endometrial polyp, was confirmed.And now, attention, the question is — how can people engage in in vitro fertilization if they are unable to see the cyst on ultrasound??
I came to this center only because I'm near work. Ultrasound of the thyroid gland is done only on Tuesday or Thursday after 17.00. Well, okay, where it did not go, the prices are acceptable, although there are centers and they do it cheaper, but the essence of the comment: I signed up for a week, the appointment was delayed for 35 minutes, without explaining anything. The ultrasound was done quickly. Again, without explaining anything. It is unlikely that I will go there again. .
I signed up for the center just to do an ultrasound of the fetus. The website states that they have 3D and 4D ultrasound with photos, video recording, etc. I called, they told me that yes, recording is possible and you can bring your own disk or flash drive for video. The price was 35 rubles, instead of 60-70 in other medical centers. I went through the suburbs to this IVF, I saw bad reviews, but I thought I just had an ultrasound, that there could be such a thing. When I paid and went into the office, there was the first surprise - they don't have a record on the disc! Only on a flash drive. They started to do an ultrasound and then the second one, it turned out, was a simple 2D device. And the doctor was surprised when she found out that I wanted 3D!! Let's go to the administrator, she doesn't seem to know what works and how they work, and the 3D device has been broken for a long time! Terrible service and employee awareness! I wasted 2 hours of my time and missed the whole day because of them, although I could have signed up for another place where everything is exactly there and working!! The money was returned, but there is no ultrasound. It's a disappointment. I don't recommend it.
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Anonymous review
June 19, 2018
We have heard a lot about the IVF center on Surganova, all the reviews were only positive. We came here with a problem of infertility. Tests were immediately scheduled. It turned out that my husband had a complicated diagnosis. But therapy for a whole year has borne fruit, or rather fruit, in the person of a boy who is already running! I have never seen such attention from the staff anywhere. Moreover, the doctors are all sensible, they perfectly understand the essence of the problem. No one prescribed treatment for us until the diagnosis was confirmed. Therefore, I will plan my second pregnancy only with IVF. I recommend this clinic.
Zhukovskaya, the best doctor in the world!!! thank you!!!
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Anonymous review
June 13, 2018
My problem was the inability to bear children. I spent all two pregnancies until the second trimester and that's it. I got into the center of reproductive medicine in Minsk. Treatment based on light therapy was prescribed (she completed 3 courses). As the tests showed, the whole problem was in the endometrium. But the doctor fixed everything and I managed to carry my son. Thanks to everyone, from the managers to my attending physician.