I didn't like the service. I was passing through, I had to stop by to replace the hub. To be fair, they had a hard time removing the hub. But during the repair, they broke the ABS sensor and did not identify it themselves.
Additionally, the outdoor temperature sensor was broken. After starting the engine, it shows the temperature for a few minutes and turns off. Because of this, the climate control does not regulate the temperature of the cabin well. I returned and waited two times, and both times I couldn't fix the damage.
They also broke the front parking sensors.
There are no words…So I had to go to St. Petersburg for repairs after repairs in Atlanta.
The negative... I don't understand why the Ford dealer doesn't want to turn around to face the customer... Working with legal entities, most likely, fully ensures it, however, the physical owners of their Fords are forced to put up with what they have (although commercialization with this approach is also not enthusiastic, obviously) ...
The dealer does not favor the customer with the search for alternative spare parts (only the original ....).
The dealer does not share the original numbers spare parts.
The dealer does not provide diagrams according to the manual.
An inhuman man-hour.
The crazy extra charge on the spare parts that he has.
I have something to compare it with! Here, alas, the attitude is one-sided...
To be fair, it should be noted that the staff is tactful, polite, and might be happy to help, but the corporate direction is clearly not conducive to this.
Repair and maintenance are generally at zero here
I drove the car in the morning, it stood for 8 hours, no one touched it , although according to the words when I called them every two hours they said here we are giving it back
The worst service I've ever seen anywhere
I do not advise anyone to buy and serve anything here!