If you want to face a dismissive attitude from the hotel staff, then you are here. And the employee at the reception who doesn't care about the guests who have arrived is like the cherry on the cake.
I booked a hotel room in advance, warned by correspondence that we would arrive in the evening, indicated a time slip and in response received confirmation from the hotel. But when we arrived at the hotel, the employee at the reception didn't seem to notice us, he was actively talking to someone on the phone, after persistent requests, he deigned to talk to us and, lo and behold, they SOLD our room to other guests, they say they couldn't contact us, but you didn't even try.
As a result, I had to look for another hotel, and the drone left only a negative impression of both the city and some people of this city.
Хорошее расположение, уютный номер, удобная кровать, вкусные завтраки. Приехал рано утром, не смотря на то, что заселение у них после 14-00, в 9-00, после вкусного завтрака я уже был в своем номере.