Hunkemoller
Address
Business hours
Open until 22:00
Directions
Niamiga
600 m
Zamčyšča
296 m
Information verified by owner
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34 reviews
August 8, 2024
I received a pair of certificates for almost $ 300 as a gift! I went to the website to choose my clothes and underwear, realizing that I can only pay with a certificate at a company store. However, there is something in one store, and some of the selected ones are not, but there is in another, etc. I collected a basket of 10 things, tried to arrange it so that they brought it to 1 company store to pick it up there. As a result, the robot girl on the phone could only repeat the same thing like a parrot: "we do not accept certificates in the online store, buy in retail", and in retail there are no necessary sizes, there is only a vicious stupid circle! In fact, the company received real money (for certificates), while forcing me to travel all over the city to different stores to collect the goods I need one by one! Instead of bringing everything to 1 place for the convenience of the client! Terrible service, terribly untrained consultants!
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August 27, 2024
Faced with the problem that the man described in the reviews earlier. They promised to fix it, but the service is stable.
We ordered underwear from an online store for a friend as a birthday gift. When ordering, I clarified that it was a gift, but the product came simply in a mail bag with a huge sticker of the addressee, and inside which the usual transparent rustling!! And that's how to give it? We didn't count on the box (we already realized what the extra is.a fee), but at least a simple branded package could be arranged!! And not as purchased it is unclear where. This is underwear, so to speak, a personal and intimate gift, and here it is. The impression of your store is ruined.
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March 5, 2024
I made an order on March 4, I expected that everything would come in a gift box (it's logical that the holiday on March 8 is coming soon). I did everything as it was indicated on the site, but as it turned out, the box also needed to be added for 1 kopeck. When specifying the order, the operator did not even ask about the box. As a result, they were delivered in a regular package. They refused to solve the problem. The service is zero, please pay attention to the management!
See original · Русский