I came fully prepared: my passport was stamped, I had a local phone number and an IIN. All the data was filled in in advance. The staff asked for my Russian INN (it was also possible to provide SNILS), specified the address of residence in the Republic of Kazakhstan and printed out the contract. Then we took a video selfie, I logged in to the Caspi Bank app, and they immediately printed me a bank card. Be careful — the card comes out of the cartomat hot! This is a monocurrency card, it works only in tenge. The exchange rate is more or less acceptable. The main nuance is that the bank does not publicly disclose exchange rates, so it is necessary to focus only on market indicators. The service was polite, communication in Russian was without problems.
Excellent service. Everything is accessible and most importantly fast. Polite staff, I don't remember the girl's name, but well done, and most importantly! We got registered, went to the terminal, pressed a button and the card with you, Personalized, was printed out. Let me remind you, in the Savings Bank, you have to wait 5 days.
Good service in autumn. The staff helps, explains it very clearly. They answer all the questions. It was necessary to issue a card on a day off. Everything was done quickly and immediately given out.