The food was delicious, it was quickly prepared and the order was given. The waiters are very kind and helpful. The place is very beautiful, cozy and pleasant. Everything has improved, I will come back and recommend it to everyone I know.
I went to relax with my friends. the staff is responsive and kind, the service was high-quality, the food was delicious and warm. I want to point out that this place is very clean.
Every time you think about giving it a chance, suddenly you've become better, faster, or something has changed. But most likely, employees with this staff will never get better. It's always very long and not as tasty as all the other kfs!
For example, in order to be faster and not be late for work, I order online to pick up right away. Yesterday , the order was supposed to be ready at 3:48p.m. It was delivered at 4:08 p.m. after my request 2 times and a couple of calls to technical support . As a result, it was not tasty, I was late for work. If it was possible to put 0 out of 5, then I would put this kfs, and there would be no more chances, that's enough!!!
Photos from the KFS branch, and how many times the manager of this institution had to call (he couldn't leave a screenshot, Yandex doesn't allow it)!
The staff is irresponsible. Learn to work, herods! I arrived at 22:00, there were 2-3 visitors in the establishment, and they had already picked up their order. I thought, "Cool, I'm going to take everything away quickly and get high," but no. I place an order, but the number doesn't appear on the screen. I think, "Okay, it's fine, nothing unusual — this is a common problem in fast food." Waiting for the order: 5, 10, 15 minutes. I ask the cashier (who, seeing me, came up only after three minutes) how much longer to wait. She replies, "Your order is not ready yet," referring to the fact that they have many other orders. Let me remind you, there are 2-3 people in the hall. I think, "Okay, I'll wait a little longer." Another 10 minutes pass. As a result, they gave me two burgers 30 minutes after my order (I looked at the receipt that half an hour had passed). I take burgers, but they're half-baked. I tell the seller about this — she made a face (I can't say otherwise), took the burgers and went to change them with this unhappy face. I waited for another 10 minutes while the staff just walked around, poured themselves drinks, etc. She gave me the burgers, which were WARM. I didn't argue anymore, I was hungry, and I left. And so it is every time. I go there every week, and nothing changes. The only time in six months there was some other shift (I went from another restaurant), and they gave me an order in 2 minutes, hot, when there were a lot of other orders. So I do not advise you to come to this particular institution, it is better to choose a Mac nearby.
The service is very good, the food is delicious, the stories are collected correctly and quickly, the staff is super friendly, especially Ilona.they clean it all the time and wipe the table after each one, no one makes any noise in the kitchen.
I want to put 0 instead of 1
Once again, everything is just disgusting in taste and service. Whether it's an on-site order or via Yandex delivery. This time we decided to give it a chance again, but it did not come to the order. All terminals were turned off for some reason. A queue gathered, but no one took orders. There were two girls on the counter who didn't pay attention to the guests at all. It was clear from them that they had their own atmosphere: a turnip with mats was playing in the institution. We stood for a couple of minutes hoping to place an order, saw their indifference, sluggishness and untidy appearance, and immediately stopped wanting to eat and give you a chance again. If the employees are dirty, stained with food and breading mixture, then obviously they have the same attitude to cooking- ugly. 11/15/2024, around 22:00
Positive:The location is good, there is a lot of light on a sunny day. Everything is clean, pleasant music is playing, the staff is friendly. We waited for an order for three ~ 10-15 minutes.
Cons: we were given one burger short. Also, the pickled cucumbers were tired.
1 star only for +/- delicious food
, the tables are dirty , when asked to wipe them , they nodded their heads and left ( ignore) , so no one came up !!!
the drinks are all wrong. we ordered 4 lemonades with watermelon , as a result we received 4 lemonades with grapefruit , despite the fact that 1 lemonade was half grapefruit , and half watermelon was complete nonsense !!!
they do not follow anything at all, they put in bags of a campaign from a fool , there was not enough food in the order , I had to come up and explain , moreover , not immediately we realized
that the cashier is rude and ignores everything , does not accept any requests ( ask someone to wipe the tables , etc . )
the menu does not correspond to what was received in the end - he should have received a bucket , but as a result he received some kind of crumpled reconciliation in which 6-7 bytes lay
in general , he does not deserve a 1 star rating , but unfortunately it is impossible to put it lower !!!
in how many KFS there was , the same thing everywhere - an eternal mess and it is unclear how and who works
, I do not recommend visiting this place , at least so as not to spoil your appetite
To be honest, the worst KFC I've ever been to... I've been there 2 times, and honestly... It just seemed to get worse. The first time I waited a long time for my order. Although I only had a cheeseburger, small fries and sauce. But then I realized why my order was long... As soon as I took a bite of the burger, I just got burned by the chicken. It's the hottest chicken I've ever eaten. At the same time, I'm not so sensitive to something very hot yet. My friend was completely shocked... They forgot to put ice cream on a friend. She actually ordered ice cream in a cone, and as a result, she was not even told at the checkout that there were no cones. As a result, they made it in a glass, but there was very little ice cream... Another time I was alone. I took coffee, Sanders fries (like that's the name of potatoes with sauce and fried onions). I waited for 30 minutes for the order... The coffee was not topped up, there were very few potatoes and the sauce seemed to have been spat on and that was it. In general, it's terrible, I don't recommend it at all. Also, there is only one girl at the checkout, I have questions for the management... There are really a lot of people, and there is one girl at the checkout who has to serve and give orders at the same time. I really felt sorry for her...
There are no questions about the food in general, but the service... it's something. Literally every time you go to have lunch there, you see dirt everywhere, untidy tables, garbage everywhere, trash cans clogged to the top. Toilets are not cleaned regularly, there is no soap in the dispensers. Self-service machines often do not have check paper. Well, at the checkout they will definitely forget something and will not put it in the order. Perhaps this is due to an acute shortage of staff, there may be another reason. I do not recommend the institution to visit.
very long service (there were 10 more pieces before my order, mine was the last one left, and even though the order that was made a couple of minutes ago was made first, and I waited for 20 minutes, in the end they didn't put the sauce, but on my request to give the sauce (it was visible in the receipt that it was in the order) We went to look at the cameras and only then did they let us. The order was also made on the spot, but they put it with them, and it's not very comfortable to eat on a dirty table (thank God they gave the tray without watching the cameras)
We were with the child in the evening. It's cold, very cold!!! The meat in the cheeseburgers is overdried, hard, and almost nothing else is added... Dirty tables, very dirty toilet. They gave us 2 napkins for the three of us and didn't give us chopsticks to stir the tea. There is also a strong smell of overcooked butter in the hall. These disadvantages are not excusable for an institution in the center of the capital! Where is the promised fix!?
P.S. Well, since instead of correcting yourself, you are riveting left-wing positive reviews and putting negative likes on negative fair comments, I will soon come here for lunch with the staff of the sanitation and trade department of the district executive committee. If you don't want to work properly, then it's time to give way to those who can.
It's hard to disappoint me, but it worked out(
There was no change at the checkout, and I couldn't give without change, so that I could place an order and eat, I had to get the juices so that the cashier could give me the change, it's okay, it happens, but it's not pleasant. The cleaning lady who was sitting in the hall and tapping her phone, I would not have paid attention, but the manager came up and began to scold the cleaning lady without trying to hide his emotions. Well, what really upset me was the cold and tired food (I was sad and not tasty
The arrogant staff. There is no soap in the toilet. Employees fool around instead of working. I made an order in an empty restaurant at 21:20, they announced readiness at 21:35, after which the employee at the checkout says that the order is not ready and confronts the fact that they will not be able to make sharp legs. As a result, it feels as if some kind of weather-beaten meat was deliberately slipped in. By the way, couriers who came to pick up delivery orders were also outraged in the queue, that there was simply no one at the checkout and even after someone was called, they were ignored. Take action. I did not clean up after myself on principle.
Pazhalui is the most delicious chicken in the world
Always fresh and juicy, even for me, a lover of sharpness, there is always something. The service is the best just
The food is all cold, the staff is rude, the cheese in the burger is cold, not a drop melted
One burger was cold, they asked to replace it-they just warmed it up in the microwave👍 After that, the whole thing fell apart
The potatoes are half rotten (
The staff is too rude, the table with orders does not work, they yell at the whole institution about the order. You just don't ask about ready-made orders.
No one liked going with the class.
The bins are all filled, the garbage can not be thrown out.
I don't advise anyone, it's terrible.
Very poor service in the last couple of months! Constantly filled trash cans and everything falls out.
The order was given forty minutes today!! This is generally unacceptable for this kind of institution. You can understand the excitement of people on the day of coupons, but when people wait in a huge queue for more than 20 minutes, while after 30 minutes they say "ten more" and give it back after forty minutes, you want to cancel the order! I recommend making a restriction for the preparation of orders or some kind of bonuses for long-term offending visitors.
KFC is a fast food that offers a wide variety of chicken dishes. The menu includes both classic items and new items. The service here is always fast and friendly. However, I have noticed that the quality of some products may vary depending on the restaurant. Overall, KFC is a good choice for a quick snack or lunch.
In general, you can go to the cafe. But there are significant disadvantages. Firstly, they are inattentively collecting orders (there are many omissions from the list of ordered items). Secondly, there is an unpleasant smell inside the room (the closer to the toilet, the worse). Although there are many tables nearby, however, empty (for a reason that we all understand)
We waited for the order for more than 40 minutes, despite the fact that the workload was minimal. There was no one at the checkout and no one came up, when asked to come up, laughter could be heard in the kitchen after the request. When sometimes they did come up, they said wait. And of course all the food was cold, there was no complaint book on the stand. And after all, I didn't even want to ask for warm food, so I got 1 star
There is no service . There are two sleepy students working who are far from purple at how they serve and even more purple at the customers. They walk while falling asleep . They look, and they just pass by. I waited 4 minutes for my order, and then waited 18 minutes to pick it up!!!! And moreover , it 's not the queue for receiving orders , but the very slow and uninterested work of the staff . My impressions are negative, I won't come here anymore.
The most terrible KFS! Yesterday I was at the KFS, the food was given out in bags, not trays, the burgers were also cold, one of the burgers was dirty, dirty tables everywhere in the building and stinks of urine, garbage is scattered everywhere. There is a high probability that there are cockroaches in the building. I do not advise you to go to this institution! If you could put zero stars, it would be minus zero!
I didn't wait long, the staff were cheerful and polite, the burger was delicious, thank you, there were few people, and the hall was clean (the employee was cleaning the trash)
We ordered delivery from this restaurant. All the food was stuffed into one small bag. The burgers were badly crumpled, the rest partially crumbled. Moreover, almost everything was dry and inedible. It feels like the strips and potatoes were fried in the morning, and brought to us in the evening. The disappointment is endless, although I used to love KFS, but I don't want to anymore.
The worst point in the city. There are always a lot of employees, but even one unfortunate twister takes 20 minutes to make. I ran in to get food, as a result, I waited for almost half an hour while getting cold potatoes, there were no people at the same time. At most 2 orders. I study at BNTU, so sometimes I have to come in to eat somewhere and every time I leave in a bad mood
The service is terrible, we ordered for three, we were told to wait 15 minutes , we added to the order what we did not ask for, we did not add to the order what we asked for
The order was returned in about 25 minutes , okay
But everything is cold and dry.
What was added to the order was not seen , the sauce was mixed up
Thank you, Elizabeth, for the "wonderful" service
This place is just a nightmare. I've never seen anything like this before, where people waited half an hour for an order for one cheeseburger. In general, the place is dirty, and the staff don't give a damn. I am extremely unhappy, there are many other institutions at the academy that will clearly be better than this one.
I've never written bad reviews!But this snack was ruined..
I decided to go to this place, and I go to KFC very often!But this point is the worst in my entire life.What I will pay attention to first of all is that after I had a snack,I noticed that they didn't put napkins on me,apparently it's not supposed to be at this point,but it seems to me that everything is the same everywhere!naturally, I went to wash my hands in the toilet, to my surprise I was very disappointed-there was a terrible smell in the toilet..It's like I went into a public toilet, in the village the toilet smells much nicer…There are very tactless people at the checkout!They gave me change for 15 minutes and until I offered to pay with a card, she wouldn't even have thought of offering it to me!I want to draw your attention to who you hire!My snack was ruined terribly..then when I ate, of course I wanted to clean up after myself, but there was nowhere to clean up, the trash cans were terribly overflowing and when the girl came to change the package, she stood and changed it for 10 minutes ... sorry, is it so hard????Nastasia, the cashier, was still counting me out-she stood and sang songs while she was counting me out, sorry, but I was not pleased to listen to her songs, she is at work, not in karaoke!!!For some reason, everything is fine at other points, but it is here that the terrible full!
The food tastes terrible, the taste of plastic gave this place a few chances, I thought, maybe this time everything will be fine, the first time I got hurt, I didn't go for a couple of months after that, the food tastes like plastic, more precisely, with a taste of wood plastic
The quality of the cooked food is terrible, it even smells different (apparently no spices were reported. I even wonder where they put them). At the time of receiving the order, it was noticed that there were no French fries. When I pointed this out, I was informed, but the very fact of such laxity is extremely unpleasant.
It's just terrible.
The best fast food chain . There is always a large assortment of valid coupons for your choice , prices are more adequate than those of competitors , the food is always delicious , warm , satisfying . If you want to have a snack quickly , efficiently, and at a cost that does not hit your cough , I recommend visiting one of the KFC restaurants .
the most terrible place I've ever visited.The waiting time was 30 minutes, the tables, floor, chairs were all dirty with crumbs
The order was brought all unfolded
The staff showed all their dissatisfaction during the service
Also, the food was already brought all cold
The strips are too salty, the tables are dirty, the trash is overflowing. Everything in the toilet is wet, dirty and clogged with toilet paper. There was simply no cashier near the cash register. I had to wait, despite the fact that my order was the only one. The worst KFC in Minsk of all
The order was made quickly, but everything was cold. I've already grabbed everything, and I waited another 15 minutes for my buddy to make his order, although they ordered at the same time, an ingenious place, I advise everyone if you have an extra couple of hours.
This is the worst CFS I've been to. They gave bytes that were not fried, and the number was like small, not medium. Onion rings are also raw and look like an old grandfather's heel. The longer was just with an empty bun. We waited for the order for half an hour. The potatoes are soaked. They just fed me some kind of slop.They didn't give me a tube, but they put 6 sauces, one question is why do I need so many. As a result, they left hungry and angry. It's a terrible place. If it were possible to put - 5 stars, then I would put it!!!!!!!!!
We made an online order. At 14.20 it says that the order is ready, it is not there. There are a lot of people, 3 people work, the scoreboard does not work. We mixed up the orders, it turns out that ours was put somewhere under the table. As a result, they were taken away only at 15.00!!!! Everything is cold....
The worst KFC I've ever seen. Every order needs to be rechecked because I haven't received every second one in full. Because of this kind of work, a lot of people are waiting for their order all the time and my maximum waiting time here was more than 40 minutes.... After 10 p.m., as I understood from the expressions on the faces of the workers, the shift is already closed, everything is turned off, the chairs are already turned over and standing on the tables ("very hygienic" for people who are indoors). The restaurant's opening hours are up to 11! They ask if you are sure that you want to place an order when I arrived at 10.25 (35 minutes before closing, but they say that they may not be in time). They can not always calculate, although it would seem that the change is from 50p. at the end of the day. Oh, yes, the cash register was closed...He left hungry in the end. In general, the food is all dry, especially burgers, little sauce in everything and overcooked chicken, but there are many more questions about the service than about the food.
The eternal problem of products ( they give away iced food ) , slow service . Recruit normal staff, they are unhappy, if you don't like your job, CHANGE your JOB!
Great location, but no service! I made a small order online, the wait was 11 minutes, after that time I went to the cashier to ask about the order. They didn't talk to me at all, they poked something on the screen and only then my order number appeared on the scoreboard with the status "preparing". As a result, the wait for only rings and potatoes was 43 minutes and 1 sauce was not reported
Poor service, not half of the order was not placed, half was mixed up. I came to sort it out at the checkout, they told me that everything was correct. Although I showed the Czech where my order was written in black and white. I give you 1 star
I put one star, due to the fact that they serve at the checkout, sorry, but very slowly, they also look like I owe them something, the music is playing for the whole hall that you can't hear the seller from the word at all, maybe you can teach them at least to talk louder, the cashier Nastasia served at the checkout!when I came for the order, but to clarify, I took it on the spot and they folded it with me!but okay, they shifted it to me... but it was done in front of my eyes, the employee who did it did it without gloves, please excuse me, she could pick her nose and shift my food, sorry, but the potatoes that she touched with her hands had no desire at all!!!!I would like you to take some measures!and for employees to wear disposable gloves!!!DO NOT PUT NAPKINS!the trash cans are clogged- you can't approach them!!The trays are dirty!I can imagine what's going on in the kitchen!!!
The food was disgusting, the burger was cold, the chicken was as cold as if it had been lying all day, the salad in the burger had already begun to decompose naturally, and the bun was slightly moldy.
Terrible service, very slow and rude. They won't give you a drink if you don't remind me. Employees are distracted by their friends who come in. There are only not enough rats on the summer terrace, and so, the set: sticky and dirty floors, piles of garbage, the smell. The place itself is also very dirty inside. There may not be enough employees, but where is the management looking? The restaurant is located in the city center, there are many educational institutions nearby, and accordingly, a lot of people, think!
So many bad reviews, but no reaction or results. Close it then if you don't know how to work