King Service
90 reviews
June 9
Great job, guys.
I was very satisfied with the quality of the company's work. I gave my laptop for repair, which I use on a daily basis.
The repair was carried out quickly and professionally, all breakdowns were eliminated without additional problems. The manager and the foreman were polite and helpful, answered all my questions and provided detailed advice. I recommend this company to anyone who is looking for a reliable contractor to repair equipment.
See original · Русский
5
8
June 17
I bring hundreds of positions here per month under a service agreement, we have been working since 2019. In general, the best place in the city, I know because I've been to a lot of places. Everything is at the highest level: service, repair quality (I concluded about the quality based on the minimum number of guarantees), adequate deadlines, always in touch, well, it's convenient to repair everything in one place. I have been recommending it for 5 years, but probably in vain, it is clear that technicians are carrying out repairs more and more, as a result, the diagnosis period today is on average 2-3 days, despite the fact that I was inside and I know that dozens of engineers are working ... It used to be during the day, I put 5 in advance, I hope it will become like before 👍
See original · Русский
4
8
October 2
I would like to express my gratitude to the administration of the service for the prompt solution of unforeseen problems related to the repair of delivered equipment. I would especially like to note the participation of the administrator Julia, and the higher management in the person of Alexander, who took on all the burden of solving problems that suddenly arose. Having repaired the food processor, I received it in working condition, and fulfilled the norm-the plan for blanks. All stages of the repair work were monitored and timely feedback was provided to the client. I hope the level of service and the quality of repairs will only grow for the guys! Good luck and success in development and prosperity!
See original · Русский
2
2
August 28
I DO NOT RECOMMEND contacting this service, because we were only fed breakfast and refused to do our job. I don't understand why there are so many good reviews, as if they selectively decide who to repair and who to ignore. 1.5 weeks later, the kettle was taken back, which even during this period did not undergo the usual diagnosis, not to mention repair)))
The situation is more detailed:
We turned here because the kettle broke down abruptly on the weekend, and this service was just working on Sunday (August 18).
In the beginning everything was fine, we were given a contract and told that the diagnosis would take 1-5 days, and after the diagnosis they would call us. It was prescribed that August 23rd is the last day of this period.
As a result, no one remembered about us, so they called themselves with the question: "What are the diagnostic results?". We were told that the masters had gone on a day off, so they were late. Okay, we thought, let's wait. We were told that the deadline is August 27 (they will make a diagnosis and call). And, of course, no one called)))
As a result, we took the kettle, which was not even diagnosed, but simply fed us breakfast. When they took us away, they told us the same excuse again: "Well, now the masters have gone on a day off, we will do it by August 30." A very strange office
See original · Русский
9
2
July 6
I applied to this organization in early May. Everything started beautifully, they promised to make a quick diagnosis (within 1-3 working days), but everything remained only in words. The first 2 weeks there were different stories that the master understands and the case is complicated. But then, getting confused in their bullshit, they accidentally said that the master was busy and hadn't even looked yet. And then it started even more interesting, every week they promised that they would give it back next week, but it never happened, I reached the director himself, but he also turned out to be a windbag! After promising that they would repair it and everything would be beautiful within 2 weeks, but of course this did not happen, and when they came to pick up our humidifier, everyone was hiding like children from us in other offices. And the guy at the checkout actually said that they were not to blame, but their parts supplier was to blame.
The result is 2 months of waiting for repairs and no result. They may be able to repair kettles, but they can't do anything more serious.
See original · Русский
12
3
May 22
Unfortunately, there is nothing royal about this service. Alice was given to Yandex station for repair on 02/17/2024 with small wheezes when playing. They said it could be repaired, the repair cost is 150 rubles (a new Alice costs 300, by the way). We agreed to the repair, as a result, for about a month we were fed breakfast, they say, there are no details, we are waiting and all that. OK, we're waiting. After another month, they called - it's ready, take it away. When they took it away, it turned out that there were even more wheezes. The master took it away, said they would still fix it.
They called to pick it up 2 times in the middle of May, the story repeated itself. We came for her, and again, at the reception, Alice wheezes more than ever… They said, since this situation will make free delivery to the house, they will call on May 17. It's already May 22nd - no response, no greetings.
We would have said right away that we can't fix it and that's it.
I'm already silent about the fact that during this time they moved and did not even inform me that you need to pick up the order elsewhere.
In general, I do not recommend it👎🏻
See original · Русский
12
6
September 12
I gave the steamer for diagnosis. At the time of acceptance, they said 1-5 days, in fact they called back on the 8th day (the sixth working day) and then after I dialed them myself on the fifth day. They charged such a price tag for replacing the part that I spent half the night thinking what to do: fix it or buy a new steamer. You could pay 50 rubles extra to the repair price and here's a new steamer (of course, not my model, it's from the middle segment), budget, but of normal power. I decided to just pick it up from the service center. I applied for an online repair site for equipment and they came to me on the same day, took away the steamer, after 2 hours they brought it repaired and at a price almost 2 times cheaper, with the same warranty after repair. And I didn't have to wait 8 days, like here. So decide for yourself whether to contact them or not...
See original · Русский
6
2
October 4
I do not recommend it at all!!! Three synthesizers were handed over for maintenance and possible repairs. They could not make a diagnosis within the agreed time frame. They were fed breakfast that the spare parts were waiting for. After three weeks, we take away 2 synths that did not even try to repair, and from the third we wanted to rip off 200 rubles for a fictitious repair!! And when they started filming everything on camera, they admitted that it was not repaired either! The key was scratched on the move specially with a screwdriver. When a defect was pointed out upon receipt, the staff refused and pretended that they had nothing to do with it at all. I will not wish anyone to contact this service and deal with them.
See original · Русский
3
2
August 16
I must say right away that I DO NOT RECOMMEND ANYONE to contact this service. In general, the deadlines are delayed, prices are through the roof, and it's not a fact that they will do something after tormenting you for months. Now about the problem, having called and asked if they could make an industrial vacuum cleaner, a robot vacuum cleaner and a searchlight said we are doing everything without problems. Upon arrival, they confirmed once again that they would take 7 days for diagnosis according to their contract, but I waited more than a month, fed breakfast. One day they said they'd figure it out, I said OK, and they waited about a month longer. As a result, for a total of about 3 months, I came to pick up everything that they had, the spotlight seemed to be working, the industrial vacuum cleaner was half turned on, but the auto-cleaning filter did not work, the robot vacuum cleaner did not succumb to them, took away the non-working one and lost charging from it). In total, I wouldn't even trust them to glue my sneakers.
See original · Русский
10
2
July 1
I gave a mobile air conditioner for repair with a strong noise at work. After the diagnosis, they did not call on time. I called myself and found out what was wrong with kondey, they said that the equipment was not suitable for repair, the master was doing something there, but nothing worked out and they would not take money from me. They said you can come pick it up. I took it home, took off one sidewall from the case and saw that it was half disassembled inside, there were not enough bolts, the fasteners were bent and one metal panel was missing and one wheel was broken. I can't understand why it was impossible to return the equipment at least in assembled form. If you can't do it, then don't get involved.
See original · Русский
11
3
September 20
Friends, work, service is beyond praise!!!
Friendly, polite, attentive guys.
The repairs were carried out much earlier than promised.
I recommend it to everyone!!!
We are very satisfied.
See original · Русский
2
3
August 15
They accepted the "Yandex station" for defects. The approximate completion time is 5 days. I called 7 days later, there is no information. After 10 days, the story is the same. I came to pick it up after 13 days, they refused to return it for the reason 'It's been disassembled.' They refused to provide any confirmation. They refused to issue a written confirmation that they could not give the device back. Instead of trying to resolve the situation, the answer is 'We don't owe you anything', we will return it as soon as we can. A clueless service with incompetent staff. The manager is at the same level.
See original · Русский
10
2
June 19
High level of service! I rented a children's electric car. We have proposed several solutions. Full consultation. All agreements have been fulfilled. It is very rare to find such a quality of service. And they are very decent people. Thank you Pasha!
See original · Русский
6
7
June 11
I will not recommend this service to anyone. I brought an old battery pack from an electric bike to them for diagnosis. Instead of the promised 4 days for diagnosis, the battery was kept for 10 working days. After that, their verdict turned out to be 1800-2400 rubles worth of repairs. They tried to argue with the malfunction of some kind of board and the battery cells themselves. Having refused their services, I turned to competitors of this service, whose diagnostics took 5 minutes, and repairs cost 600 rubles.
See original · Русский
10
6
August 12
A year ago, I gave a robot vacuum cleaner for repair. They said that the wheel driver needs to be replaced. I agreed, took the vacuum cleaner, everything worked. Recently, the same problem arose, I was already thinking of buying a new vacuum cleaner and decided to disassemble it to see what and how. As it turned out, the whole repair consisted of soldering two contacts (and not very well, once a year they came off again). The wheel driver itself remained the same, just two loose contacts were soldered to it and filled with glue. Soldered the contacts, the vacuum cleaner is working. "Thank you" for soldering the contacts to me for the cost of 2/10 of the cost of the vacuum cleaner
See original · Русский
8
2
June 13
Disgusting service. I gave the faulty speaker for repair. They made a diagnosis, said that the repair would cost 320 rubles and would take about four days. As a result, a month later it turned out that they did not have the opportunity to fix it. They said they could come and pick her up, but that's okay, they couldn't, they couldn't. After checking the speaker house, self-tapping screws from the magician's household were found, the latches on the case and the cherry on the cake were broken, the board was screwed on 0 of 6 bolts
See original · Русский
10
5
August 17
As a result of the diagnosis, they simply said that they did not have any spare parts (chips) and could not even explain what they lacked for repair. Perhaps the diagnosis was not carried out or the master is not competent enough to repair.
In addition, another service reported that someone, while disassembling the device, damaged it, and even the engine turned off. Before the delivery to the "King Service", at least the charging worked, and after that, when connected to the network, the device only flashes, without increasing the charge. It turns out that their "free diagnostics" only worsened the situation.
See original · Русский
6
2
June 19
Thank you for your work. Excellent professional service, friendly staff. We repaired it, gave advice on maintenance, all issues that arise are resolved in favor of the client) the XIAOMI mop works like new after replacing the battery!
See original · Русский
6
6
June 6
Hello, I highly recommend it! He gave away the attraction's control panel. We were fed breakfast for three days. I called and warned that I would come and pick it up if there was no traffic. They never got to work. I arrived, taking the remote control, found the unscrewed control board, asked that the nuts be returned, they were not found, referring to the fact that only the master, who will be "TOMORROW", knows about the nuts.
If they had said the next day that they did not have the strength and desire for this repair, I would have understood and my review would not have been so negative.
See original · Русский
8
8
October 24
The team works clearly: acceptance, masters.. promptly accept and report diagnostic results, give a forecast of repair time and meet the deadline. They are willing to share the analysis of the causes of the malfunction, the work done.
The only negative is for marketers who, for some reason, indicate unrealistically low prices on the site, hiding behind small letters "from". It is necessary to advertise low prices if this is a really strong distinguishing feature.
And the service itself is Super!
See original · Русский
1
2
October 2
I do not advise anyone, they gave the device for repair (replacement of brushes, took 400 rubles), found another restoration of the board (took 580 rubles), and when I called under warranty that the brushes were noisy, they answered (bring it and it is not known when we will do it), asked how to contact the management (on the website via e-mail).
In fact, my husband made brushes himself in two hours, which cost 10p, the question to the management is, where does 400p come from????? Why is there no brand, manufacturer, price of brushes in the act of completed works????
See original · Русский
2
2
June 14
I sent an expensive dental 3d scanner by a logistics company from Moscow in order to restore the image, sensor and pen. The work was done perfectly, it's just a pity that I lost time and money on transportation, I hope in the future Moscow services will also qualitatively repair dental equipment.
See original · Русский
3
6
July 25
Excellent service I've been looking all over Minsk for where to repair the Sony Srs 40 kalonochka, no one wanted to take it on, only they took it and did it and have been working for 2 years.Then I borrowed the TV for repair for six months and did not pick it up (then a business trip, then no time )they moved, but they called and said a new address.Thank your company !Greetings to all !
See original · Русский
3
4
October 19
I called on the phone, they said there is an urgent diagnosis for 20 rubles in 3 hours. I arrived in 30 minutes, and it was on the Sat. it turned out that they could do it urgently only on Mon, there was no talk about any 3 hours. They listened to the call in front of me, made sure that's what they told me. And they didn't even agree to do it on Mon, but without additional payment, I came to them specifically for urgency. I did not decide to work with such a service as a result
See original · Русский
3
October 22
Friendly staff and a high-quality solution to the issue. We needed to repair the steamer very urgently for work - the guys did their job with a bang. Thank you.
See original · Русский
1
August 18
I applied twice. In April, I brought a TV (there was something with the board), and recently I handed over the acoustics (there were power problems). Both devices work after repair without problems. The terms and prices are quite adequate. I applied on the recommendation of a friend and did not regret it. In general, I recommend it!
See original · Русский
2
3
May 29
I contacted the service with a problem with a laptop that was not working, they responded quickly, quick repair, thanks to the receptionist for the warm welcome, I will definitely come back!
See original · Русский
8
6
September 26
I gave an electric shaver for repair, they took 70 rubles. just for cleaning without replacing any s/h. They said they did not have a price list, i.e. they work as in the market as much as they want , and most importantly, weeks after their repair, the razor finally died, they said that they did not give a guarantee for their work. I DO NOT RECOMMEND it to anyone.
See original · Русский
5
2
August 15
I repaired the Mie Milano ironing system. Quick diagnosis and troubleshooting. I took it out of repair the next day. We helped with unloading/loading into the car. A polite receptionist. I recommend.
See original · Русский
3
3
May 27
Excellent service center. I brought a Mulinex meat grinder for repair, I sinned against the engine, because after the expiration of the warranty period, an unpleasant smell of plastic appeared when used + there was a strong heating and smell on the sides. After the diagnosis, they said that it was a gear and were able to replace it on the same day for adequate money. I left the service in a good mood and with a repaired meat grinder!
See original · Русский
7
5
April 24
A terrible workshop, I do not advise anyone to contact, they cheat as much as they can, I gave them an electric scooter for repair, they said that they had identified a defect with the battery and replaced it, the cost was 990 rubles a new battery assembly, at the cost of a used electric scooter 1300r, as a result, there was free diagnostics, but the diagnostic sheet does not indicate the cause of the breakdown even it was not, as it turned out, I handed it over to another repair shop, they said that it was not even opened there and the reason for the breakdown was not the battery itself, everything was fine with it, but the power supply unit failed and the cost of repair used spare parts 150p +50p work or a new spare part 300p +50p job. I do not advise anyone to contact this service if you want to save your money, nerves and especially time, avoid it as much as you can and do not even remember its existence!
See original · Русский
8
6
October 22
They were given the equipment for diagnostics, which, according to their "contract", they were obliged to produce within 5 days. A week later, no diagnosis was made. For two more weeks they were fed breakfast. After that, they asked to return it back, which still took more than a week
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3
June 13
Good service,friendly girl at the reception,gave the Braun epilator for repair, everything was fixed, it's nice that there is a warranty for repairs
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5
6
June 6
Free diagnostics, respect, discussed as efficiently as possible and in the shortest possible time, prices are adequate , success!
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7
6
October 8
We took an air dehumidifier for repair, said that they would make a diagnosis in 2-3 days and contact us about the repair. As a result, they were fed breakfast for three weeks, which is tomorrow, the day after tomorrow, etc. As a result, nothing was done.
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3
1
October 7
I was satisfied with the service!
Quick diagnosis, quick repair!
Polite staff! I will contact you regularly! Thanks for the work!
See original · Русский
1
2
September 17
I do not advise you to apply. They took the device for repair, after 3 weeks I began to find out how the repair was going, for another month they "fed me breakfast", they say we are looking for a part, in the end we did nothing. >2 months of "brainwashing". It's just tin..
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4
2
June 13
We repaired the Yandex column: it may be expensive to replace the 70 r power connector, but quickly and efficiently. The staff is very polite.
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5
5
March 3
I am very pleased with the work of the service center! The craftsmen professionally and in the shortest possible time repaired my coffee machine, which now works like new. The entire maintenance process was at the highest level: from a quick diagnosis of the problem to a clear explanation of the work performed. The prices turned out to be quite reasonable, and the staff demonstrated exceptional courtesy and customer care.
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5
8
July 24
I was repairing a Dyson vacuum cleaner. The service is excellent, the work is done efficiently. Everything is fine. Thank you.
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3
3
May 4
They do it efficiently. But sometimes they are delayed by deadlines. I was fixing the HARMAN KARDON receiver . This is the only office that was able to raise it. Thank you.
See original · Русский
7
4
August 19
I do not advise contacting this service, they do it for a very long time.. I had an electric scooter (put in for repair on July 01, 2024), I picked it up a month and a half later (August 19, 2024). They are fed breakfast (it was said that the repair will be carried out within two weeks. From the repair it was stated: replacement of wheels from chamber to tubeless (the cost of wheels with replacement is 850 Belarusian rubles, after which it was decided to replace only the cameras in the old ones, the cost of repair with replacement is 240 Belarusian rubles, it was also said that work was carried out to restore the motor wheel, the amount is 210 Belarusian rubles (although during the diagnosis, this item was not specified and whether it was generally done is not known, but they took the money), steering wheel alignment. The scooter did not even go 20 km, it was bought new from the store. In the end, I am very unhappy with the expectation of repairs. I asked to charge it, they couldn't even do it properly. Prices are above market value and they charge incredible money for the work. The order number is 2043.
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7
2
June 13
Good service. We were repairing a car cooler bag. We did it efficiently and quickly.
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5
5
May 10
I brought the Braun steam generator iron for repair. It did not supply steam and did not heat up. We quickly figured out the reason and repaired it. Thank you very much!!!!
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7
4
October 8
I repaired the shredder, there is an urgent diagnosis, the next day everything was ready and working. I liked everything, I can recommend it.
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1
2
May 13
They kept the vacuum cleaner for three weeks, instead of the promised 4. They refused to fix it, allegedly it is possible only in the service center. The vacuum cleaner was returned all dusty, with debris stuck in the brush
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6
7
March 19
Thank you so much for your promptness! I brought my laptop for repair, the guys quickly figured out what was going on. They also had a service at Masherova 18, where they also worked quickly and clearly. 5 stars!
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5
5
August 19
If something is broken, then you definitely need to bring it here, I repaired the Dyson styler, brought it for repair at 11, and took it away at 13, in general everything is cool!!
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2
3
February 28
Overall, the service is great, everything was done just super, the only thing was a little pumped up with deadlines, but the result is above all praise. They saved my robot vacuum cleaner)
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5
7
June 18
My car audio amplifier was also repaired and given a 2-year warranty. I was satisfied) thank you!
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6
5