The best veterinary center with modern facilities! Professionals in their field work here, who can provide qualified assistance, make a correct diagnosis and help the pet.
Deeply disappointed. The qualifications of the staff have decreased, both in the level of work with animals and in the ability to work with clients.
They often "float" in diagnoses, leaving the decision entirely to the client himself. "Is it possible for you, or is it possible, is it possible to do this or this, what are we going to do?" - a regular situation.
Customers are not heard, they do not delve into the details of the appeal. When they feel that the client is not one of those who listens silently and obediently does what they say, they refuse under an obscure pretext ("now this procedure is not performed here")
I will not underestimate the equipment of the clinic - in general, it is not bad, but the level of employees is only for simple typical cases. Any abnormal situation - and they will either start composing something on the go, or treat you "as it is written in the instructions", or come up with excuses not to take it at all.
In short, "we're stuck."
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Show business's response
Виктория Ефремова
Level 4 Local Expert
January 3
I would like to express my sincere gratitude to Dr. Tatiana Martynova and the entire clinic team!We treated our aggressive cat, Simon.Dr. Tatiana Martynova listened attentively to our concerns and conducted a thorough examination.
She explained in detail all the stages of treatment, answered all our questions.
I recommend it to anyone who is looking for a qualified and responsive veterinarian!
Before that, we went to another clinic, but they couldn't even examine our cat. Tatiana Martynova is a professional, and we would like to thank her and the entire clinic staff once again!
Thank you for your work!