I am a regular customer of Mir Vody LLC. The water quality and service are at the highest level. Separately, many thanks to the driver Pavel Buzhinsky for his efficiency and understanding! I recommend this company to everyone first of all for the quality and attentiveness to their customers!
There are no questions about water quality, but something else surprised me.
I decided to return the collateral 5 bottles of 19 liters each. I wrote in a chat on the site, they replied that they could only take 3 bottles, allegedly they did not see that I took more.
I remembered the situation that I wanted to exchange 2 bottles of another manufacturer for the next order of water, but the driver for unknown reasons did not accept them, I had to buy 2 more bottles. However, the operator does not see that the driver sold us these 2 collateral bottles, although he knocked out a check. I do not understand this situation - is it really impossible to accept all 5 bottles, especially since all with the factory's brand label and packaging cellophane. It turns out some kind of savings on matches...Therefore, the assessment is as follows, if the plant meets me halfway, I will change it to 5 stars)
We have been ordering water from this company for 3 years, and the service in Gomel has been terrible for the last year. The penultimate time a bottle came with a piece of paper inside, they decided not to leave a complaint, but the last time they already crossed all boundaries, they could not get through on the 6th (unavailable), they called the first time on the 8th, it was already unavailable 2 times, they managed to get through 3 times after 4 hours, to which the girl said that the applications They are not accepted, although the time was still 14.44! The operator girl started snapping and offered to terminate the contract with them, as the company has too many clients)
Previously, water was delivered day after day, and now you can't order it in a few days, it's a pity, there used to be a decent company.