LG washing machine model 10170ND aged 20 years. The shock absorbers are out of order. I had to look for a repair technician. At first, I decided to contact the LG branded service center. He called several times during the evening and the next morning. No one answered the phone. I had to switch to option number two. While I was searching on the Net, I noticed the website of this company. I liked how the company presents itself and submits the material. I left a request on their website this morning. About 30 minutes later, the operator called, clarified the details and said that the master would contact me within an hour. That's exactly what happened. We agreed on the time of the visit with the master. The guys proved to be punctual and arrived at the address at the appointed time. They opened the lid of the car. We made sure that the problem was really with the shock absorbers. Because the model was old, they didn't have the necessary parts with them. They left for 30 minutes to get a pair of shock absorbers and quickly replaced them upon their return. After testing the repaired washing machine, they gave a company warranty for repairs. I am very pleased with this service. I recommend.
The car broke down, they promptly responded to the request. Two craftsmen arrived, immediately figured out what the problem was, part of the problem was solved on the spot, the counting mechanism was changed, and the fee for which the machine did not work, they took it to their service, repaired it and brought it back 1 day later.
The machine is working, everything is great!
The prices and approach are inadequate.
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Артём
Level 10 Local Expert
September 24, 2024
Recently (09/24/2024) I contacted the washing machine repair service and was very satisfied with the service. The masters turned out to be real experts, quickly identified the problem and explained it in an accessible language. The repair was completed in the shortest possible time — in just a few hours! The prices for the services were quite reasonable, I compared them with other services, and here the cost of repairs was lower, while the quality was at the highest level. The service pleasantly surprised with its attention to customers: the craftsmen were polite and responsive, answered all questions and gave useful tips on caring for the equipment. I confidently recommend this service to anyone who has encountered problems with the operation of the washing machine. Thanks for the great job!
Thank you so much for your quick help! On New Year's Eve, the washing machine broke down. Fortunately, they got off with a replacement pump. Within an hour, the craftsmen replaced everything, checked, and issued a warranty. We are very pleased with their work.
Excellent service. You don't have to wait long for the master. We arrived, quickly identified the problem and fixed it. Good price list. I will recommend it to my friends and I have saved the number for myself.
We arrived 2 times during the day after the request. 1st diagnosis, 2nd installation of damaged shock absorbers. It was done in half an hour. They're nice people, and I'm happy with my job.
The claim is not to the masters, I didn't even see them)
And to the girls who take orders, be they more customer-oriented)
If you can't help your customers, say so.
fast communication with the master, they work very quickly, efficiently and efficiently, not expensive and with a guarantee, I like everything, thank you!
Recently, our Atlant washing machine stopped heating water. We contacted the Rem Service, called the foreman at home, his name is Alexander. Thanks to him, everything was eliminated and replaced by TEN. The price corresponded to the price announced on the phone. I have issued a service book and a warranty.
The master was a little late, but he warned in advance and apologized
My washing machine broke down. Master Alexander came to answer the call. I promptly fixed all the problems. I have issued a service book and a warranty. The price turned out to be the same as it was announced on the phone. Thank you very much!
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Евгений Садыков
Level 6 Local Expert
June 26, 2024
I gave the Krups coffee machine for repair (working, but an error appeared periodically, at the same time to carry out prevention) and was disappointed in the service (two stars only for the courier's work - promptly and politely picked up and brought the device).
They immediately stunned with a price of 450 rubles. (in a discount store, such a car is still under warranty for 900 - 1100 rubles.), after refusing repair, they offered to buy the car (although it is "lived", but in excellent condition).
As a result, I repaired it in a specialized workshop for 145 rubles. (After opening, they indicated that the gum was jammed in the coffee grinder, i.e. it was not installed correctly during the previous intervention).
I have a bosch washing machine, it started making strange noises and leaking. The master was called, Dmitry arrived and fixed everything, and at the same time cleaned the drain in the washing machine, while paying the price they said on the phone. I was especially surprised that I issued a service book and a warranty! In short, I recommend it 100%!
The camfork on the electric stove stopped working, master Andrey arrived,repaired it quickly and efficiently, issued a guarantee, with a pre-agreed price by phone
On Saturday, they found that the water in the washing machine was not heating up. We called the Rem service. The masters arrived quickly. We called in advance. They replaced the fuel tank quickly and gave a guarantee for their work.
I recommend.
We have repeatedly asked for help in repairing a washing machine and an electric stove. I am very grateful for the rescue of my household "helpers". The master of the electric stove Andrey Valentinovich repeatedly came even on Sunday, returned the stove and my mood to operation. Thank you. Good luck with your work, grateful customers.
We found that the water in the washing machine does not heat up. We called the Rem service. The masters arrived quickly - they called in advance. They replaced the ten and gave a guarantee for their work. I recommend.