A quality hotel. With good infrastructure. Captivating professional staff. We were warmly welcomed, placed on request earlier. The room is clean and has everything you need. There is an ice-making refrigerator on the floor. There is a refrigerator and an iron in the room. The breakfasts are delicious. There are fish, cheeses, fruits, porridges, a variety of egg dishes, sausages and delicious mushrooms. Champagne is served every morning. Nice bar. The spa area is represented by two saunas, a swimming pool and a Jacuzzi. The hotel has everything you need for a good rest and work.
A wonderful place!! I was there with my family and my baby. It was clean, cozy, there were few people, the pool was warm. Massage was a separate kind of pleasure! My husband and I were delighted with the masters! I was relieved of the tightness in my back, which I have been suffering from for a very long time, the massage master felt everything very clearly and eased these unpleasant sensations for me. And also my mother was with us, who was at the spa for the first time and she was also completely delighted! Thanks to the receptionists at the reception, we were there for the first time, they showed us everything, gave us everything we needed (bathrobe, towels). We were warned in advance that it was better to take our own slippers, so we did :) We have a very pleasant experience of visiting the SPA! I recommend you to visit!
My son made a gift for a visit to the Renaissance SPA. The impressions are great!. Thai massage is generally flying away. Pleasant atmosphere, relaxing music. Thanks to the girls! The service is at a high level! Clean, cozy and friendly. We've been there all day. The rested and rejuvenated ones left.
On my birthday, I was presented with a certificate for a spa and body massage for two. We chose the right time with a friend. I liked it very much - the comfort, the quality. Everything is fine, it's nice to be here, I want to rest and relax. All employees are polite and considerate. All rooms are clean and well furnished. Massage is a separate pleasure for body and soul. Thank you so much and, of course, we will come again!)
A gorgeous hotel. We conquered the breakfasts and the spa area - a swimming pool, sauna and Jacuzzi at the highest level. The rooms are very comfortable, the single beds are huge, the double beds even more so. The mattresses are super soft, you lie down like on a cloud. There are many channels on the TV, including foreign ones. I've already forgotten what it's like to watch MTV and the BBC (greetings from Russia).
A very nice and comfortable place to stay! We did a wonderful massage, a cozy aqua zone. Comfortable changing rooms, everything is clean and tidy. Friendly staff. A very pleasant place to relax both body and soul)
I really liked the SPA! Pleasant staff, the massage was performed perfectly, all the bones were crushed :) I was with my family and baby, it was quiet and peaceful, cozy! We will definitely visit again! The rest was wonderful!
A polite receptionist. Thai ladies do the massage. It should be noted that they are very delicate, neat and attentive. It is only for their sake that you can visit this institution.
The area with a swimming pool is relatively small for the number of visitors. The showers and locker room are clean.
We spent a magical day at Renaissance SPA. My son had a wish to spend part of his birthday in a spa with massage and aqua zone. Here we found everything we were looking for and even more. We ordered a "Ritual for two" - it was magical, beautiful and unrealistically pleasant, the massage is beyond praise. The aquazone was also pleased, very clean and comfortable. We felt good, calm and we will definitely come here again🤗
Great SPA, I really liked the massage, my back has not felt so light for a long time! Special thanks for the service, from the entrance you immerse yourself in a pleasant atmosphere of relaxation and care!
A great option for a weekend or weekday vacation
Balinese steam spa ritual - super 😍 the girls of the master relaxed and gave a cool massage. The spa area consists of a swimming pool, Jacuzzi, two baths, cozy sun beds and herbal tea
There is a restaurant downstairs where you can have lunch.
The service is polite, very clean and pleasant to be in the spa, the atmosphere is very pleasant, the massage is wonderful, I will advise you and come myself!
I liked everything, the booking was with a lounge area. I really liked it if you consider it as a snack and/or drink tea / coffee / wine with snacks on the veranda with a great view :)
A ruined birthday or how my husband and I visited the "love story" spa program . The massage was just about nothing, stroking for an hour. Then we took a shower in a hurry, because it was time for the next customers and we were constantly getting knocks on the door. Next, a tea party in some kind of corridor, where other people go for a massage. We also had a visit to the aqua zone, but when we went there, we did not find a single free sunbed, or indeed any place to somehow settle down. And people were still walking and walking behind us. The mood was completely ruined and we just left. The receptionist came up at the exit, clarified everything, and when she saw how much I was upset, she tried to make it up to me. I presented a certificate for visiting the aquazone on another day.
These two points are only for the girl administrator. Overall, the impressions are terrible.
Great hotel. Super breakfasts. It's a pity that the balconies are completely glazed. The breakfasts are varied, champagne, red/white fish and wonderful pancakes. The staff is as helpful as possible. The spa is not big, a good Jacuzzi, two Finnish saunas. Herbal tea is pleasant in the spa. I will be happy to come back again!
A very good hotel, with an excellent level of room stock, excellent staff and service. A good spa complex, everything is very decent! Very close to the center, excellent location.
Thank you for the courteous staff and respectful attitude towards visitors. Cleaning was done daily, the breakfasts were good. We will recommend your hotel, thank you!
Only pleasant impressions remained from the visit! The massage masters are professionals in their field, they worked out all the points, the cervical spine, which hurt me for a long time, felt so light after the massage! Friendly staff, cozy atmosphere
Overall, it's not bad.
But…
Combination locks on the lockers, it's hell. in my presence, three other guests were extremely unhappy with this.
When booking a spa in advance, you are not assigned a chaise longue. Everything is in fact.
When visiting, you can stay all the scheduled hours.
The tea offered is almost always absent.
While on vacation, you may encounter a situation where the spa becomes very noisy.
This is a hotel and there are guests from different countries who can afford to communicate very loudly(
The staff is polite and pleasant.
It's too bad that there is no difference between an adult and a child! They take a lot of money, but it's not clear for what (apparently for a bathrobe)))) The sauna is slightly warm, the Jacuzzi is dirty, there is mold and fungus in the shower, 3 men can not turn around in the locker room, it was probably designed for midgets
Excellent service. Maximum relaxation. Warm water in the pool, high-quality massage. It's great to come when there aren't many people. Delicious coffee and cakes.
Everything is clean.
The spa is on the 1st floor of the hotel, free admission for hotel guests from 7.00-22.00. Two steam rooms, Jacuzzi, swimming pool. There is a Thai massage and a gym. The spa is small, cozy, and the staff is polite.
A very good hotel.I would say it's a 5-minus.
Nice big rooms (but we took a suite).The location is good.Best for those with animals.Dogs are even given bowls and toys.The spa is expensive, it's easier to do it in the center.The breakfasts are identical all week.The coolest thing is the living room lounge on the 11th floor, where snacks, cheese, drinks are free.
All the staff are polite and friendly. The aquazone is clean. Towels and bathrobes are provided. Moreover, you can ask for additional replacements. You can swim in the pool and then sign up for a massage. Tea, water. Several water cannons. The Jacuzzi. It's nice to be there.
I visited the pool and Jacuzzi, it was included in the room rate. Excellent pool, 25 by 5, approximately 110 to 140 deep. A lot of sun beds, a towel and a bathrobe are provided at the reception. The Jacuzzi is beyond praise. You can visit from 7 a.m., there are not many people who want to before lunch.
Everything is in a broken state. They save on everything . The staff walks around in outerwear, all by themselves. The men's locker room in the shower stinks of the toilet. In the sauna, there are broken wooden decking both on the sunbed and on the floor.
In general, everything is not bad, but for five stars to fall in cleaning rooms is a joint on the part of the management, since you cannot control the staff. Namely, in the evening after walking around the capital of Belarus, we returned to the room, found that the bed was not made, of course we made it ourselves, but the staff obviously thought that we did it better and smoother and did not touch them ... funny and everything is clear. Thank you for at least bringing drinking water and putting new slippers on😁
The hotel liked the staff and the quality of service, but the spa and fitness room leave much to be desired. For consolation, you can go to the casino at the hotel)
We were on my birthday, I didn't meet such trash anywhere, they only gave a discount to the birthday boy of 4 rubles) The first hour and a half was great, there were practically no people, it was comfortable, until they came with children screaming at the whole pool, children jumping with fins, this was the end of calm and rest))) We were on a weekday morning. And I would like to update the appearance, it is clear that it has been battered for years (tiles, walls, sun beds, only one steam room worked, there is no herbal tea - but there is water) if you don't get hung up on it, then it's generally good)
It doesn't match five stars. Room cleaning and updating of the tea set must be requested. The waiters are not watching the table, the dishes were served and forgot about the table
A great place to relax, the saunas are spacious, the pool is comfortable. It was on a day off and it was slightly crowded with people. The staff is very hospitable.
A wonderful massage! The masters took into account all the wishes. The staff service is simply the best. The impression is 10 out of 10, I will definitely come back again!
There are not many 5* hotels and spas in Minsk.
The service is good. There is a bar, cocktails, coffee or absolut drinks.
Thank you on the 1st floor, swimming pool, Jacuzzi, two steam rooms (one under renovation).
The room is spacious, the three of us were comfortable.
In summer, the blankets are too warm, if you open the window, the noise from the road is nearby, the air conditioner is powerful.
Near the hotel there is a bank branch, a grocery store, a cafe.
It takes 15-20 minutes by car from the center.
We used Yandex taxi, this is a surprise - waiting for a car for 10-15 minutes, and it may take the same amount to find a car - put this time if you have a meeting in time.