Wonderful choice and service!
I visited this flower shop last week and was pleasantly surprised by the wide range of fresh flowers. The flowers were not only fresh, but also beautifully decorated. The service was excellent: the staff was very polite and helped me choose the perfect bouquet for my event. The prices also turned out to be very reasonable. I will recommend this store to all my friends and acquaintances!
I ordered a bouquet for delivery, the flowers are fresh, the bouquet is decorated very beautifully.
I always buy flowers in roses.bel
The choice is always good, the prices are very pleasant and profitable))
The staff is polite and very nimble) they do everything quickly. Well done!
I advise and recommend.
I liked the store, the pleasant prices and the quality of the flowers are super, I bought 21 roses in a package, the florist girl picked up good roses and beautifully decorated them, told me how to take care of the flowers, thank you very much!!!
There are only advantages. There is a huge selection, the flowers are always fresh. And what compositions! It feels like I'm in a greenhouse. They always greet you with a smile. Keep it up and further prosperity. You are super!!!
Ready-made bouquets for every taste, color and budget, girls will always help to collect on their budget what would look more worthwhile, the working hours are pleasing for those who work every day, the flowers are always fresh and beautiful,thank you for a wonderful store and a wonderful network!)
I've been buying flowers from this company for a long time. The quality of the products always pleases me as a buyer and the owners of my gifts. The staff works quickly, politely and cordially.
And we were unlucky again
They bought a bouquet of roses on Rokossovsky, which, despite all the actions, wilted within a few hours. They left to give a gift a little far away, where they can't buy a new bouquet. And again, disappointment…
Seller's comments: All claims to the quality of flowers are accepted at the time of receipt and payment.
I had no doubt that they would do the same as last time. They do not take care of customers absolutely
I bought a bouquet of bush roses for a colleague: the consultant girls are very attentive and polite. The bouquet was made to the highest standard, it stood for a long time, the flowers were fresh. Thanks for the work!
I do not recommend a store on the ave. Rokossovsky, 18a. The management wishes to work with the staff on the topic of polite communication with customers. After visiting this store, they have no more desire to buy flowers, moreover, when they put broken flowers in the bouquet in addition.
We constantly buy flowers in the store on Rokossovsky, the girls will always help and prompt. Flowers stand for a long time.
Thank you very much, we will continue to come to you for excellent bouquets.
I ordered flowers through the website. They called and warned that there were not all the colors for the composition that they ordered. We sent photos of possible options and how it will look. The service was pleasantly pleased. I will use it in the future. Thank you very much.
Good assortment, great prices! The service is at the highest level. Conscientiously and efficiently. The bouquet was decorated very beautifully. I recommend it to everyone!
If you do not understand the freshness of flowers, they will sniff anything. Even those flowers that are expensive to scrap. It is definitely not worth listening to advice too much, as it would only sell and write off less.
18A Rokossovsky Ave., I do not advise anyone! Rudeness of sellers and low-quality goods. I've dealt with roses, I grow them in the country. My husband bought 9 roses on 01/23/2024 at 17 o'clock, they looked quite decent, the seller said they were fresh. We drove 5 minutes by car from the store to Rosa's house. I immediately cut it according to all the rules, put it in the water. At 23 o'clock on the same day, 2 flowers wilted. At 8 a.m. on 01/24/2024, out of 9 pieces, only 3 "held their heads". In the photo, 6 did not survive the night and 3 were quite fit. I called their phone line with questions, the girl Natasha told a fairy tale that we confirmed the quality of the goods with the purchase (!?!?), the flowers are not subject to exchange and return. Like, it's unclear how you took them and kept them at home (well, on deer for 2 days, and under the pillow, of course), which means that we, who bought flowers from scammers who know how to bring dying flowers into the right shape for a couple of hours to catch a nedareki buyer (fresh flowers, just cut right off, no other way, yeah), we go through the forest. Natasha repeated 10 times that we saw what we were buying, and the quality satisfied us. Yes, at the time of purchase, within a couple of hours. Well, I wish all sellers of this high-quality product to receive only such flowers for the holidays.
Замечательный магазин с приветливым персоналом. Всегда свежие цветы по приятной стоимости. Замечательные флористы внимательно относятся к заказу. Очень порадовала скорость и качество обслуживания. Посещение магазина оставило только положительные эмоции. Буду обращаться ещё)
I bought roses at the store at Rokossovsky 18a
I liked the staff service, all questions were answered) a good choice, the purchased roses stood well
The store is good, I recommend it
Добрый день, хочу поблагодарить флористов вашего магазина. Заказывала букет из гортензий, сестре на юбилей. Все очень понравилось , сделали красивую упаковку , проконсультировали по уходу за цветами !!! Спасибо вам за вашу работу!
Just 2 stars, for the fact that there is a store itself. Is it really so hard to say hello to the person who entered. The questions were answered as if I was asking for money from them, and not going to make a purchase. I do not recommend it. And I advise the owners to send sellers to courses of communication with customers.
After the sale of the Rosam Bel store, they deteriorated. It's cramped, you can't see the flowers, they're in the refrigerator, where nothing is visible. They sold some small old roses. I didn't realize right away, because I rarely buy flowers. I had to go to another place for a normal bouquet. Customer orientation is 0, I do not recommend it and I will not come myself anymore.
P.S. So be it +1 point for prices ;)
Мне тут всё понравилось.Очень хорошее обслуживание. Букеты красивые и качественные. Персонал вежливый и внимательный. Время ожидания небольшое. Выбор товаров прекрасный.
Рекомендую, хороший выбор, адекватные цены, свежие розы. Доставка. Все что нужно. Брал детям на линейки и выпускные, остался доволен. Теперь буду чаще туда заглядывать.
Дважды муж покупал здесь букеты, дважды их качество оставляло желать лучшего. Второй букет, купленный на подарок, и вовсе годится только на выброс при цене в 80(!!)р. Признаю, что сама недосмотрела, понимаю, что цветы невозвратный товар, но в этот магазин сама ни ногой и никому не советую
Покупал неоднократно розы, всегда на следующий день цветы теряли всякий вид. На День рождения дочки купил воздушные шары с гелием и с обработкой, вечером 2 шарика были на полу.
Муж подарил розы на день рождения. Я очень удивилась количеству, что их было очень много. Он рассказал, что зашёл в сам магазин и ему предложили розы, но он увидел, что они по акции и спросил почему. Ему ответили, что это цветок дня. Он ухмыльнулся и спросил "А они не сдохнут за 3дня?" ему ответили "Конечно нет, я вам сейчас свежие принесу"
Итог: через 3дня сдохли....
Не советую данное место. покупал розы, воду менял в день 2 раза утром и вечером еще и лед клал, розы начали гнить на 3 день уже. Покупал не первый раз у них и всегда одна и та же проблема.
К сожалению был весьма огорчен, когда после того как собрали букет из роз, стоимость озвучили в 2 раза больше. Мол это не те что на витрине. Мол на витрине РБ, а это другие. На вопрос - почему среди всех на витрине этих других нет, ничего не ответили.
делают доставку шаров только 5 штук максимум,
Шарики через два дня уже не поднялись наверх, но такое чувство, что их просто не надули гелием как положено.
Цветы букеты выглядят круто на фото, в реалии намного проще и не так презентабельно.
По сервису вопросов нет, попросил подготовить заранее, все сделали.
Худший филиал… цветы полу гнилые, персонал злой, шаров надувных нет. Ну да ладно, кто вечером не злой. Убило вот что - одна из сотрудниц пришла на работу с собакой (булли).
Всем обходить это заведение стороной.