SneaknFresh
51 review
October 13, 2024
Nice sneakers
Awesome boots
September 18, 2024
She will go to the cleaners on the recommendation of a friend ! I brought my favorite sneakers that got caught in the rain and stained with jeans! The result exceeded all expectations! Quickly, efficiently and at a good price, because they have a discount on the first visit) the administrator quickly issued shoes and made coffee with herself! This is definitely not just a shoe cleaning, but an interested organization in which the convenience of the customer comes first! Thank you, I will contact you again and recommend you.
See original · Русский
October 22, 2024
Expectations from the franchise of a large chain in Russia were much higher than the results. I have applied to Moscow several times and have never been let down. They are still short in Minsk. Contact us only if you want to carry out an easy cleaning, which you can handle yourself.
I turned to sneakers that had broken backs, spots on the mesh and on the side of the sole. Total: repair + cleaning. They assured that everything would be done in 7-10 days, which is an acceptable time frame, and this was also prescribed in the contract. They will send you an SMS when you are ready. Prices are higher than the average in the city, but they give a discount on the first visit. Good. I was immediately confused by the phrase of the girl at the checkout counter: "I don't know how to explain to the master what to do and whether he will take up such a task when he is handed over, because he is not in this room." Let's say.
After 10 days, no SMS about readiness or postponement was received (the obligation of SMS about postponement is prescribed in the contract). I'm calling myself. They say that now the master has a lot of work and he doesn't have time to do anything, he hasn't started ordering yet. For 10 days, the sneakers just lay there.
After 2 days, they call themselves and say that everything will be ready in 3 more days. It's been 15 days now.
On the 16th day, I call myself and find out that the master has just finished the repair and is handing the sneakers back for cleaning.
Over the next week, I make 3 more calls in which they tell me three times that the sneakers have already been cleaned and they are drying, and then immediately convince me that these are incredibly difficult stains and they could not do anything with them. I already know that these are incredibly difficult stains, which is why I applied and paid money for cleaning, trusting the "professionals", and did not clean myself.
The result for me: I picked it up after 23 days with new backs, dirty mesh and soles. Wasted money, nerves. At least we got coffee, and thanks for that.
Bottom line for visitors: contact here only with light pollution, which you are able to remove yourself, otherwise everything will remain dirty, and you will also pay money. Do not handle repairs at all, this is not their profile.
The bottom line for the franchise: establish communication within the team and do not say the same thing to customers every time they call. At least be polite and apologize for the delays. Follow what you prescribe yourself: warn about postponements yourself, and not only when the client calls and asks. Offer alternatives, because even in this order, for the same price, you could change the mesh and paint, and not just try to furiously wash 200 times every day, even if it would be a week longer. And don't tell customers what doesn't exist or won't actually happen, it shames the whole network.
I really hope that you will improve. I won't recommend it to anyone yet.
See original · Русский
4
2
October 13, 2024
I liked everything, the staff was polite, the prices were adequate, everything was done quickly and efficiently, so you can definitely contact, thank you
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October 13, 2024
This is a breakthrough! Everything is great! I used the service, I am very satisfied! Quickly, efficiently! The staff is very polite! I recommend it to everyone!
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September 19, 2024
Level up!!!!
a pleasant and super place and staff, the guys have updated the sneakers to perfection!!
The massager while waiting is just something!
Now we are your and my husband's clients 🔥🔥🔥
See original · Русский
October 13, 2024
I really like my sneakers, and my cat likes them even more. As a result, I was going to throw them out before the guys created magic! The crosses are now like from a showcase, and the cat is on a chain. Thank you❤
See original · Русский
October 25, 2024
I am very grateful to the master for saving my expensive suede sandals, which I myself ruined with a cleaning agent, everything was returned to its original appearance♥️, we also made a discount, well done guys, I recommend 👌
See original · Русский
October 25, 2024
I gave away a pair of shoes that I had been wearing for 5 years, repaired, cleaned, hemmed, the result is just amazing, especially glad, since unfortunately such shoes can no longer be bought. I recommend it to everyone!
See original · Русский
October 13, 2024
I came with a guy, they were surprisingly tolerant, they gave me a couple of their landoricks, they did it quickly and efficiently, we will also come and call friends
See original · Русский
October 13, 2024
Everything is very good!
I regretted throwing out the old crosses, gave them to the cleaners and did not regret it! The same favorite crosses are still there, but as new, it's great!
See original · Русский
October 13, 2024
an incredible place, we did a great job, very quickly and efficiently, I'll be back for sure🙌
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September 19, 2024
Wow! Everything was done just great
I wanted to throw away my sneakers, but these guys made them like new
Thanks! I definitely recommend it
See original · Русский
September 18, 2024
Super cool place❤
The guys did a great job, they made NEW ones out of my old sneakers ‼️
Hooray 🥺
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October 12, 2024
Cool guys, they do it at the highest level! I liked everything, thank you very much! See you later :)
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October 13, 2024
A great place, everything is at the highest level, besides a nice bonus in the form of a 20% discount, I advise you !
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September 28, 2024
It's not the first time I've brought my shoes, everything is perfect as always!!!
thanks to the guys for the good work
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October 13, 2024
Super👍🏼👍🏼👍🏼I will know where to turn, I have already advised all my friends this particular dry cleaning and shoe repair
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September 18, 2024
The first place where the color was restored to me was my suede New Balance without painting.
I do not know what they did with them, but I am happy with the result.
See original · Русский
October 13, 2024
The place is gorgeous, the atmosphere and the waiting time for shoe cleaning does not pass noticeably, I will still come to you!!!!
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October 13, 2024
Everything is great, the best place to clean shoes . Quickly and efficiently 🔥
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October 13, 2024
Great guys. They do their job clearly and quickly, we will contact you again)
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October 11, 2024
I restored the sneakers, we did everything very efficiently and quickly! I recommend 🔥
See original · Русский
October 13, 2024
the best place among the service
areas in addition to the perfect result, I received the perfect service
See original · Русский
October 1, 2024
I took my Aladins cleanly new
I didn't even immediately understand whether they were or not))
The guys are serious , they know their business by 1000/10
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October 25, 2024
The guys cleaned the shoes perfectly and also with a discount on the first order. I recommend
See original · Русский
September 6, 2024
The entourage is just a bomb! First impression: "did I go into a car dealership?!"
While the receptionist was placing my order, they poured a cup of coffee and offered an eye simulator))
Respect for the service!
The dry cleaning was done at the highest level. Beloved Dino Bigioni, who are already 4 years old, shine and shine again :)
See original · Русский
2
September 12, 2024
My favorite sneakers were brought back to life Quickly and efficiently !
Guys are TOP
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2
October 26, 2024
I gave the backs on the Wheels for repair, everything is fine, the result is satisfactory
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October 14, 2024
I brought my old crocodiles to the intensive care unit, and the guys seem to have bought me new ones🥹🥹🥹
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September 18, 2024
Very quickly and efficiently! The service is at the highest level
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October 13, 2024
Thank you very much, now they began to let me into normal establishments 👍
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October 13, 2024
I really liked the work.
I recommend this place!
See original · Русский
September 11, 2024
the backs were replaced, cleaned and became as new) recommend👍
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2
October 13, 2024
very high quality, I liked everything!
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October 13, 2024
Very high quality and fast ⭐️⭐️⭐️⭐️⭐️
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October 13, 2024
The final result is 10/10
I will definitely come back)
See original · Русский
September 19, 2024
Reanimated my favorite sneakers ❤
See original · Русский
October 13, 2024
The service is excellent, I'll be back👍
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October 13, 2024
If it were possible, I would put 10 stars👍🏼
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September 18, 2024
There are only advantages, everything is super good
See original · Русский
October 13, 2024
The sneakers are as good as new, thank you!!!
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November 6, 2024
We cleaned the UGG boots, everything is good. Thank you, I will definitely be back)
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October 1, 2024
Returned as if new shoes 😻
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October 13, 2024
They fixed my runners for 5+
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October 13, 2024
Top workshop 👟❤️🔥
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October 1, 2024
This place is 10 out of 10
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October 13, 2024
Everything is great!!!!!!
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October 13, 2024
High)
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October 13, 2024
Rush
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