The work schedule is excellent, the staff work quickly, especially the guys, but the lack of a ramp just kills (more than once I put a rating in the application below only because of the lack of a ramp and pointed out this problem, but there is still no solution in six months. Moreover, there is a check-in here for strollers, but not to the pick-up point itself
Polite staff, with nerves of steel. I often order something and almost every time there are huge queues and dissatisfied people, employees do not react to the negative in any way, well done!
I received a message that I can come for the goods. Came. And my order was lost in the warehouse. There's such a big deal sitting, she started serving others in turn, as if this was the order of the day. When the money is returned, I had to fish out the employee with ticks. She didn't even apologize. When the guys were working, there were no such problems. I'm not going to this point anymore!
Convenient work schedule and location. Very pleasant and prompt service. There are often queues in the evening, but the reason for this is not the employees, but the customers
You stay at work for clients for almost an hour, and they can't make an exception for you to give out an already paid parcel, which was delayed because you were three minutes late, although the manager is still in place and still working with the client. Well, thank you, happy birthday to me. Have a bad evening.
The girl at the checkout is very nice, she helped put the big boxes in the bag. Good worker!! thanks
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NICKONST
Level 3 Local Expert
October 14, 2024
Queues in the evening are precisely because of the employees. The queue was lined up outside the door, and at this time one of the employees went to take the goods. Disgusting work, dirt all around, a bag of garbage falling out next to the packing table, workers can barely walk, they can't cope with their duties. People just don't give a damn. Just a boorish attitude.
I arrived at the pick-up point, as it was indicated on the website that the product was ready for delivery. However, upon arrival, I found that the product was not ready for delivery yet. A store employee informed me that he had just arrived and offered to walk for an hour.
An excellent pick-up center, there are no queues and the staff is very qualified and polite. I recommend it to everyone if it is convenient to get to it.
I would like to draw the attention of the management that appearance, cleanliness or lack thereof is an important factor. The pick-up point is in high demand due to its location. The room is dirty, the steps are not cleaned in winter.
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Оксана Б.
Level 4 Local Expert
June 6, 2024
Good staff and convenient location, only huge queues even after 9 pm, sometimes there is a queue even on the street. It's a pity for the employees who can't even sit down, and some people come and start yelling at them that it's too long to wait
There is usually no queue, but as already noted, the man will not squeeze out either "hello" or "goodbye". I agree that the lack of a ramp makes life difficult for moms.
There are constant queues, workers are constantly looking for things for a long time. Yesterday we spent 1.5 hours in the queue, of which 30 minutes were looking for an order for only one person
The service is fast, there were no problems with orders. But the guy at the reception needs to learn how to be polite. At least master the word "hello". Otherwise, you come in, greet a person, and in response there is silence. It's unpleasant.