I love this gym. I've been coming here for two years now. Very good exercise equipment, swimming pool, lots of showers, Underfloor heating. It's nice to lie down in the steam room after a workout and shower, where pleasant relaxing music sounds.
Pleasant and attentive staff.
And it's also convenient that you can have lunch at the sports club. This saves a lot of time in the active rhythm of life.
Having walked into this hall, others will no longer be interesting
Hello.
For about 10 months, my daughter attended a children's club in world class. I am about 2 years old.
About the cons:
-various holidays and events for children are held (for a fee).
From the feedback of the employees of the children's club, there are a lot of children, and the staff is 2 people. And the girls don't have time to keep track of everyone. Because of this, there are unpleasant situations.
- I often observe such a picture-I come with my daughter, a teenager of 12/13 years old is engaged and the coach asks his daughter -3 years old-to stay close.
Just to sit.
And sometimes 2-3 teenagers.
That is, there is no separate person for small children.
I ask what she was doing.
I sat and watched 😔
-the staff at the children's club likes to relax and play on the phone. When you come, I often notice a dissatisfied face, because you were disturbed (there are no children, the club is empty)
They take out a magazine and endlessly write something. It's good if they mutter a greeting under their breath. Approach the child, endear him to himself, ask -how are you? What do you want to play?
There is no such thing. I ask for it very often.
- there is a coach, we love her.
But she sleeps in the workplace. The daughter says that she sleeps while her daughter is at the club. That is, we go in, the coach is sitting and sleeping at the table, at the sound of the door opening, he raises his head.
I leave my daughter, I think that the employee has woken up, but she continues to sleep.
(There are cameras. Are they working? How is this acceptable?!)
- there is also a coach reading a book. I go in -it closes quickly, but I notice all this. My daughter says that she plays alone, but the man reads all the time. And this is an isolated case when the daughter wanted to leave the club herself in 10 months.
- what kind of education do people who work with children have? Do they have a children's direction? It would also be nice to have higher education.
- I also saw a situation when Irina Kononchuk left children alone without adult supervision.
- some educators, in this case Nadezhda Bachilo, are not prepared - in my opinion - to communicate with young children.
My child was psychologically traumatized on 06/04/2024
The coach is Nadezhda Bachilo and Irina Kononchuk.
I described everything in detail in the complaint book -the club's management did not react in any way.
Nadezhda B. 2 months later sent a letter in response in which lies, neglect of customers, and of course hypocrisy.
Out of the hypocrisy of Hope Bachilo.
Sometimes I left the club to go to the bank or to the store, which Nadezhda B. asked about, in response: "Anastasia, don't worry, all moms do this. Go"
And in the letter, Nadezhda B. points out my violations.
Businesslike tone, punctuation, to leave emotions and a bad mood-Bachilo does not observe this, unfortunately.
Nadezhda Bachilo left my child to Irina K., who was messing around at that time - she was conducting classes on the phone in the territory of the club, she did not follow my child, the child was lying on the bare parquet in winter, without a rug. To my question, she abruptly switched to a rude tone: "Am I a private nanny for you?"
And the most important thing.
A child at the age of three cannot control emotions (unlike adults).
And he says everything honestly, (I DON'T like Nadia), but adults are offended and can't cope with their feelings.
So can they work at a children's center????!
Is the club ready to accept unaccompanied children of 3 years old?
Do you have a trained staff? Or is it one person in 33 directions?
The turnstile (as in the subway) hit my daughter in the face.
She is 3 years old. Maybe you should provide a separate entrance for the little ones?
Why is the guard rudely yelling at me so that my daughter and I each go through our own bracelet?! Turnstiles are not provided for small children. And I'm picking her up after this terrible incident.
Why is this not provided for the little ones? Why by trial and error??
The child needs safety first of all.
People appreciate emotions and mood. The Belarusian service (or rather the staff)
in the club sweeps out good customers.
The staff is the face of the club.
And if you add a spoonful of tar to a barrel of honey, it will taste good.
P.S. I took the money and left this club. Happy! I wish that to everyone!
I want to express my "gratitude" to Olga, who this morning (06/27/2024) provided the Endosphere service to my wife. Since the specialist to whom I was on vacation, we signed up for Olga. I personally picked up my wife several times after the "Endosphere", I saw a visual effect that appears on the body in the form of a tonic effect. Today, when she got into the car, she was almost in tears, because she was all swollen: face, neck, legs. The only thing that didn't swell is the torso, and that's because my wife said it hurt. By the way, it hurt everywhere, because Olga repeatedly got on her nerves, which she was told four times, after the fourth she just stopped in a stupor, and when my wife asked what was going on, she said she was "thinking", then she just ran the device over her legs, which made it very hot. My wife dissuaded me from going to the emergency room and fixing her swelling, but you must know about Olga's incompetence.
The club is increasingly deteriorating in terms of staff. I think there are no instructors of group programs at all. There are personal assistants who conduct group sessions. There are zero preparations and all programs are maximally monotonous. Plus, the schedule is oversaturated with Pump and Balance at the most popular time. There is nothing to go to and no one to go to. There is almost nothing to visit except the pool.
A wonderful club. Everything is on top and the coaches and the organization of work and the girls at the beauty reception) . How many clubs and halls were opened in the city, and after a while they were closed. Although they were lured by low prices, promotions and gifts, all the same-everyone goes World Class. The club has many advantages: location, cleanliness, a large selection and new simulators designed for both beginners and professionals, friendly administrators, competent coaches, will find an approach to everyone, a lot of group classes...
I have been studying for more than 13 years, so I understand a little about the halls. As for the simulators, the arrangement is convenient. But the zone with free weights is not very good. There's not enough space. The dumbbell row is not duplicated. More precisely, it is duplicated, but in the crossfit zone, where there are no benches. Inconvenient. The locker room is great. The toilets are OK, but the doors are uncomfortable to open. There are no paper towels in the toilets in the hall - a minus. In one of them, the lock is blunt, the issue is not resolved in any way. The shower does not monitor the presence of shower gel. For almost a month now, there have been empty dispensers in several booths (or they do not work well and give out drop by drop). Often empty and in the locker room. Who should keep an eye on this? A client? Why not check the checklist at the end of the day? One shows a package that says it's a hand wash gel, not a shower gel. Is it safe? The towels are good, they absorb water perfectly. Well, the most annoying problem is the cameras at the entrance. If you (your engineer) cannot set up the cameras correctly to quickly recognize the license plate, then contact the specialists. Your excuses that you need to "catch a corner" in order for the camera to work, this is a pathetic sight. You have expensive Dahua design cameras (Hikvision would be better). They don't care about the angle. You just don't know how to set them up. Pay the money to the specialists, and they will do everything. The phytobar is excellent. I haven't tried the food, but there are no questions about the sport. I would just like a choice of pre-mornings. One is not enough. There are no questions for the staff. Even in a stressful situation, they behave with dignity. There are questions about the guest WIFI. The speed is limited to 4mbps. It's a disgrace! Unfortunately, I can't put a higher rating yet. Most of the issues mentioned above can be solved without serious investments.
The best fitness (of all that I have seen) in Minsk. Very clean and comfortable. The simulators are new, there are all modern functions. There are a lot of shells, you don't push. The pool is large and deep enough. The shop and cafe at the club are convenient, but there is little choice in the store.
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Show business's response
саня с.
Level 4 Local Expert
July 31
Having been doing fitness in Minsk for 4 years now, I have visited more than 10 different gyms. However, after getting to know WorldClass, other halls are no longer taken seriously. This is really the best place if you are not confused by the above-average price.
The advantages are obvious: convenient location, free parking with always available places, sauna, hammam, swimming pool, spacious gym and large cardio room.
Everything is balanced. Recently, there has been an increase in the number of visitors, but if you avoid rush hours, there are no more than 10 people in the hall. This allows you to fully enjoy your workouts in a comfortable environment.
A wonderful atmosphere, a huge selection of activities and very physiological simulators. You can spend almost the whole day in peace: practice and relax!
The most ordinary Fok of Minsk, mistakes were taken into account, it became better, but instead they caught up with the people, in general it does not correspond to the pathos with which it was opened, the service is at the level but with failures, a normal simple sports club.
Awesome room
I extended my annual subscription for the second year and am still sure that there are no cooler halls in Minsk) Fitness equipment, group rooms, sauna, hammam, swimming pool, parking, city center, good people - what else can I add?)
I give 1 point for going to the site, there are no prices anywhere. Neither for season tickets, nor for one-time classes. In another gym, which is across the street, everything is listed on the website with prices and everything is scheduled (promotions, classes with a trainer, etc.).
I bought a gift certificate for the girl. She got sick with coronavirus. It took a long time to recover. There was a certificate. I did not use the certificate in due time. We didn't go to meet them, so I never went.
A very great place to maintain body tone and shape. The polite and pleasant staff will help, tell and instruct. The pool is just great, spacious hammam and sauna
The best club in the city. That's all. Come. Make sure. A personal account from 63 byn., what else can you dream about ..?! The cafe is as it should be. The parking is super, there are probably up to a hundred cars, but so many customers do not come here at the same time.
I REALLY LIKE IT!!!
The best fitness room in Minsk.
Specialized trainers.
A pleasant atmosphere.
I don't see any disadvantages.
I'm ready to train there forever!!!
The best gym in Minsk! But the prices are certainly high. Attentive coaches on duty, a large selection of group classes included in the subscription!
Very warm pool)
The pool is super comfortable, but in the evening (18-19) two lanes are occupied by individual lessons with children, and 7-8 people swim on the remaining 2. This is a big minus! This is the time when people come to relieve stress after work, and in the end they get it again
I came to Minsk from Russia on a business trip for two weeks. I came to this gym and asked them how much a one - time visit or a monthly subscription costs . At the reception, I was told that there are no such subscriptions, but only for a minimum of three months. I asked to get into my position and, as an exception, issue me a monthly subscription. I was sent to the manager, who said that they could only make a small discount. As a result, 2 weeks of training cost me 500 Belarusian rubles (15,000 rubles of the Russian Federation). You need to treat people like a human being, and you have money in the first place, as much as possible to strip them from customers. You can't do that!
I am writing here to leave my wonderful feedback on the wonderful and very creative reception employee Anna. She helped me with my questions very clearly and quickly, and also left a very good impression of your hall. I really liked that I was greeted kindly and with a smile ;)
A gorgeous place. A good gym, not many people. Plus there is a sauna and a swimming pool. Everything is in good condition. The staff is responsive and responsible. Everything is at the highest level.
Very good indeed! Yes, there are bigger halls and better saunas, but this location has a very good complex. There are simply no normal pools nearby. A beautiful pool without any hydro-massage, waterfalls and other nonsense, so no one is crowding around the side. The gym is not big, but there are no queues for exercise equipment even during rush hour, as I understand it due to the fact that many people go to group classes. The simulators themselves are very comfortable, well thought out to the smallest detail, these are not "Lyubertsy rocking chairs" for you. The best part is that there are no dibile jock trainers who offer to train for cash. Trainers are very correct and do not climb to do exercises with their wards while you are doing exercises on a specific simulator. Also a big plus is the availability of a closed parking lot for club members only. The only disadvantage, as for me, is that they work from 7-00, for morning swimming it would be good to shift this time by at least 6-30. The staff is friendly, always ready to help, very polite.
A very modern, comfortable center.
With a large parking lot!
The design of one building is worth it!
Everything is decent inside too.
Full range of services
The warm pool is 29 degrees
There is a separate paddling pool for children
Finnish steam room in men's and women's showers
Hamam
Simulators and premium class equipment, no one saved)))
Very pleasant staff, ready to help so that your training and rest will not be forgotten!
I have a big RECOMMENDATION)))
I would like to see arm wrestling equipment, there is so much space, and there is nothing like it. At least some kind of table with a block. I will supplement the review as far as my experience in the complex goes.
Excellent swimming pool, sauna and hammam, towels in the changing rooms. Good service, it's nice to spend time in the club, even in the evening it's not crowded.
I agree with Andrey's review of 22.05. If something is broken in the club, then it is repaired for half a year, no matter what it is a hair dryer, dispenser, locker, shower. The sanitizer dispenser in the gym is constantly empty. The air conditioner in the group program room has not been working for more than a month recently. In addition, the coaches of the group programs are very weak. Not at all the level of a premium club. There are only a few strong coaches, most of the time is filled with young, untrained and very arrogant girls with high self-esteem. They do not pay attention to the comments of clients, the coordinator of group programs apparently selects staff not based on professional skills, but on personal sympathies. I have been going for the second year, but I constantly monitor the situation with new clubs in Minsk, I am waiting for a real premium class at the Moscow level.
A top club! Premium quality, service and attitude at the highest level!
Group classes are active, the pool and sauna are excellent!
It's nice to come and relax emotionally after work 🎷
Sooo comfortable club: the best locker rooms that I have seen in such organizations (and I have seen a lot of them: all regional centers, plus Germany, Poland, Serbia, Bulgaria and Austria), a well-equipped gym (original machines and Life Fitness and Hammer Strength simulators).
Large towels in the right amount (that is, you take as many as you need and change as much as you want). Decent sauna in the locker room, GROHE plumbing…
Now about why 4, not 5 ⭐️:
1. The hall is equipped based on marketing goals, not training, that is, according to the principle of "the necessary minimum".
It's simple: for an ordinary person who wants to lose a few extra pounds and "tighten" the figure, everything is basic, but it will not be easy to purposefully work out a certain group of muscles here — you will have to "turn around". Whoever is in the subject will understand ;)!
2. This is from the category of managerial flaws — I'm talking about violations of standards.
-> There are clean towels in the hall (if they are there, then it should ALWAYS be there — the client does not have to ask the coach on duty to call the reception, and then wait 10 (ten) minutes so as not to sweat on the bench:(!..
-> if there is a dispenser with gel in the shower, then the gel should ALWAYS be in it (the client COUNTS on it):(!..
-> if one of the shelves in the sauna is out of order, then it SHOULD BE replaced THE NEXT DAY, and not spoil the image of the club for weeks:(!..
-> if the mirror in the locker room has an LED backlight, then it should glow ALL over:(!..
-> if the bathrooms are made perfectly, then the tiles SHOULD BE WASHED after repair!:(..
You can say that I find fault, but IT is PRECISELY SUCH nuances (the assumption by the management of non-compliance with standards) that REALLY devalue the club, proudly declaring itself as a PREMIUM class in the eyes of customers, and the staff has NOTHING to do with it.
The saddest thing is that such a policy may have a negative impact on business in the medium term😢…
Word of Mouth is the best (anti-) advertisement!..
I sincerely wish this club to keep the "bar of requirements" high and work successfully for a long time!
I myself, as a client, am VERY interested in this!!!
A pleasant place to relax and unwind, an excellent swimming pool, sauna, cool and diverse group programs, the presence of a ring and a space for practicing "with yourself".
But, the functional area leaves much to be desired: there is no classic straight horizontal bar where you can make exits / climbs with a flip, they refused to hang a rope (which is available) due to "safety reasons", low-quality jump ropes.
I really like this room.
Wonderful service, cafe in the lobby
Professional coaches, especially coach Julia, are cheerful, cheerful and energizes to be even better
The changing and relaxing area is well equipped and always clean
It's great that there is a professional pool in this room
A wonderful room in everything: starting from the reception, ending with showers.
Excellent modern equipment, pleasant atmosphere, cleanliness everywhere, towels in the locker room, coolers with water, fast Internet. There are only solid advantages, I recommend you to visit.
I'll start with the cons. It was the first time. At the entrance, the receptionist said to expect a sales manager. I waited for half an hour. Then manager Ekaterina conducted a short tour. And in the end, she reported that there were no one-time visits. Although I told the administrator about it. As a result, time is lost. The overall interior of the club is at the level of modern ones. In the end, I chose another place.
The best gym in Minsk.
There is a "regional access" for paying for Moscow World Class tickets (you need to register it in advance, in Moscow 1 + days in advance)
The quality of services is definitely 5. Convenient location, Parking. Nice pool and gym. Excellent coaching staff. Cool group classes. Many may be confused by the price. In general, the subscription price is quite acceptable for such a place. Here are the prices for training with a trainer that bite.
I started coming here recently. I am very pleased with my own parking, it is incredibly convenient. The staff, as expected, is polite and friendly, if something is unclear, they will always help. There is a swimming pool, the locker rooms are very large, there are plenty of exercise equipment, there has never been such a thing that I came and everything was fully occupied. In general, if you have the desire and finances, then I definitely recommend it
Everything is at the highest level, the staff, the attitude, everything is new, very clean, premium equipment. The best sports club in Minsk. Not cheap, but it's worth it!
I haven't been walking for a long time yet. I like everything, the only thing that surprises me so far is that for almost a month of visiting, the coach on duty did not come up even once with a question whether help or advice was needed. From the experience of other halls, this is somewhat strange for me. Maybe they're still looking at it)