05.08.2024 21:34 // Anna
We ordered aluminum windows for our house from Eurofasadservice last year. This is the premium segment among windows, so I wanted to choose a reliable supplier who will not mess up and, if necessary, fix the flaws after a few years, which means it must be a reliable company that will not close in a year. Therefore, the choice fell on the window manufacturer. Well, the last point that left no doubt about the choice was the SHOWROOM. It's just a delight! We saw everything and compared different panoramic systems. We have never seen this from anyone else. The only drawback is not a very quick response from the manager, but now we understand that this is most likely due to the huge number of orders, it is difficult for employees in the hot season. But the wait was worth it! A year later, I can say for sure that I recommend EUROFACADSERVICE.
I do not recommend it. I ordered two small windows for the cottage. The service ends when the contract is signed and 100% of the payment is made. You need to write and find out about the readiness of the order yourself. To pick up the order, this is another quest. The manager wrote only the address, he should find out for himself that you need to go to the accounting department, then they send you to another office, from there to the street to look for Leonid. And so you run around and look for an employee from other employees, and he is dressed in civilian clothes. I found it, I think I'll take it now, but no. There is also a guard at the barrier, who also needs to bow and persuade to be allowed to stop by for loading. And all this is necessary only for you, no one cares. I loaded it and then it turned out that the masking net needed to be received separately. And after about an hour of running and loading, you stand and wait for half an hour until they give you or make this grid. Maybe this is the norm for legal entities, but not for me. I will continue to bypass this company. Something like this.
It was necessary to calculate the glazing of the house. 19 products. I personally brought all the sizes and agreed that it would work out approximately . As a result, a week and a half is ignored. And after the reminder, the answer is " this is a complex product and we will not be able to manufacture ..??????" I threw it in parallel to several other companies during the day, everything was calculated. Conclusion. Well, n... such companies. I've wasted my time. Apparently, they recruited zero specialists according to a related principle.Meanwhile, it's time to leave. Don't go there
If you want to get ignored and lack of customer orientation, you can contact Eurofasadservice LLC. The attitude towards their own customers, who have already ordered windows, leaves much to be desired. You'll wait forever for an answer, but you won't get a call at all.
I ordered windows. They asked for the dimensions to tell the approximate price. Sent. There was no response. Probably not interesting. Only after these 2 windows, I wanted to order a full glazing of the house. But it will be a different company.
It's good when it falls off by itself. Before you contact him.
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Индира Магомедова
Level 9 Local Expert
August 23, 2024
We thank the company's specialists for the high-quality manufacture and installation of aluminum windows. We are very satisfied with the manager's service and the finished result. We recommend it!
Good afternoon gentlemen!This organization Eurofasadservice by rubbing information into your ears that it is an ideal company misleads everyone.At the conclusion of the contract, we discussed all the nuances.As a result, everything is on the turn.They just do their job and you do the rest.The problem is that they put a balcony frame.They noted that they would clean up the garbage after themselves.As a result, they littered and the demantirov frame was thrown on the staircase raincoat.Than violated the agreements and violated the law of the Republic of Belarus.It is forbidden to leave garbage on the landing stairs.Guys, you shouldn't contact this company.You will have problems and wasted money.
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Андрей
Level 7 Local Expert
August 30, 2024
We ordered aluminum windows and doors here. Everything was done exactly to fit the size, the timing is standard. We have received a high level of comfort, water permeability and noise suppression.
A little strange office, we wanted to order an entrance group to the auction.the pavilion, we called in advance, we arrived, we saw a barrier in front of the office building, twenty minutes passed until we got through, after which the girl reported that they were not allowed to enter the territory by private transport, like leave the car on the road and walk 300m to the office on foot ...
Cool, the attitude towards customers is at the highest level!
I ordered aluminum windows and doors to the house. They promised to do everything in a month and a half and in accordance with the construction project. As a result, they could not make one of the stained glass windows as in the project. Visually, it turned out much worse. The deadlines were delayed by more than a month, which is why the deadlines for the installation of the roof were disrupted. When installing one of the stained glass windows, the nodes of its connection to the roof were coordinated with their designer (as in the construction project they could not do, so they offered another option), but their installers did it anyway in their own way. (as a result, they were redone several times, they could not do it properly and filled everything with sealant, because their work could no longer be fixed). When installing the stained glass window in the roof, the roof membrane was torn. High windows (more than 4 m, remote installation) are filled up vertically by several degrees, respectively, the exterior decoration cannot be brought to the level. All floor-to-ceiling windows and doors have different mounting heights, although the installers were given zero marks for all openings: if you make a finishing floor at the top point of the highest threshold, then it will come into the support profile of one of the windows. And, accordingly, if this profile is closed with a finishing floor, then in another part of the house this floor will be higher than the bottom point of the door. I.e. it is impossible to bring the floor to one level. One of the entrance doors was mounted crookedly: the door block box was made in the form of a trapezoid and mounted into a smooth doorway made of aluminum profiles, as a result, the gaps along the upper edge of the box and the frame of the profiles are 1cm on one side and 2cm on the other, and the gaps between the door and the box are 1.5 cm and 0.5 cm, respectively. We did not put the support profiles on some windows. I have never seen a more disgusting service.
Regarding the service, there are practically no questions (I'm not picky) But!!! For the first time I came across the fact that in a large office building and in production there is no numbering or any signs on the doors! If it's your first time there, you'll break something while you find it. Amazingly. Check-in, check-out, parking, loading - as you're lucky. I won't say for the quality yet.
I contacted the company on a recommendation, which I do not regret at all. It was necessary to install 8 windows and 2 doors to a private house. From the moment of discussion to the installation, there was only one positive left. Well done! I recommend it to everyone!
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Данила Степанов
Level 9 Local Expert
November 26, 2024
Great organization!!! Thanks to Leonid, he ships the windows quickly!!!🤝💪
Low-quality windows at high cost, terrible installation. Window sills do not correspond to the sizes and ordered materials. Low level of service, boorish attitude, do not solve the problem and make fools of customers. The windows were set on 09/10/21. The issue has not yet been resolved. The head of the installation department pushes the managers, the managers promise to call and do not call. I wrote a claim to the legal address, I plan to terminate the contract
I do not recommend contacting this organization.
We ordered windows there
It's not really possible to stop by at all
We want to pay, no one will tell us
There is no help to download either
I came alone to download
A madhouse in general
Super firm!! I ordered a window from this company, I did not find it cheaper than from them in Minsk. On Tuesday, the contract was signed, on Saturday the window was already standing, the installer did everything carefully, the slopes were done neatly. There is an installment plan on the cards. Beyond the next windows, just to them!!
We have been working for more than a year, everything is fine.There were several issues related to quality, when contacting, everything was changed for free and quickly.Thank you.
Boorish attitude towards visitors on the part of the management. They specifically blocked the car for 30 minutes, which was loaded with goods bought from them. I do not recommend it.
The quality of the products is average (PVC windows and doors) with errors. Managers serve normally, but do not trust words, document everything. They try to sell the simplest ones, achieve what you want to get. There is no warranty for maintenance, they are not smeared so as not to correct their mistakes in installation. I do not recommend contacting them.
Many sellers order windows from this manufacturer...Question: why feed the sellers if you can order directly? It turns out to be cheaper by 30-40%...From personal experience...