Very helpful employees and a relaxing and classy establishment. Feel free to swing by if you need some great discounts and customer service. I can’t recommend enough.
Unobtrusively and professionally helped to choose a frame for glasses. I liked that I was given the right to make my own choice from the suggested options. The doctor is very scrupulous and carefully selects lenses. This is the first optics from the Cinderella network, in which the service corresponds to their price category.
I came to this optics salon because I needed glasses. We picked up a frame that suited both the price and the quality. I visited an optometrist in order to check my eyesight, to make lenses. Because I was limited in time, I directly asked if they would have time to do it. They replied that they would be in time. As a result, the cheapest lens was supplied, uncoated. Moreover, the refinement does not correspond to the stated one. Although I asked them, if there are overlays and you do not have time to do it properly in 1 day, I will only buy a frame. But no, the dealers decided to "sell" the illiquid.
The last straw was to hear from the manager, "well, we don't know what the lenses on the glasses will look like" - this is the height of unprofessionalism.
In general, I highly recommend this place
A wide range of products. A wonderful team, qualified employees who know their business! They will always help and prompt you in choosing frames and lenses.
Excellent optics. Excellent staff, individual approach to the customer, there is a doctor. Convenient location, in
the city center. A huge selection of frames and sunglasses, prompt production of glasses. Special thanks for the help in choosing Natalia's glasses! I recommend it!
I did not expect such a scoop, as in the salon on Independence Ave., 16 in 2024 for my money in the center of Minsk.
I went to make new lenses and check my eyesight at the same time. I've been wearing lenses for 15 years now, I buy them in pharmacies or from ophthalmologists, when I periodically check my eyesight, I've been in this salon once or twice, they calmly checked my eyesight, made lenses and even glasses.
This time, the doctor asked me what lenses I was wearing, I said Bausch and Lomb (although I wore and tried many, but I remember these). And a tirade began for a couple of minutes that this was an outdated model, now they don't produce / sell such models anymore. What bad lenses they are, they've been outdated for 20 years. It's strange, of course, that I started wearing lenses about 15 years ago and ophthalmologists offered them, but they turned out to be outdated for 20 years. But okay, whatever you say, I don't understand, I need new lenses. I asked if it was possible to have lenses for 3 months, and not for 1 month, and the portal to hell opened again, that no one does such things now, they are done for 1 month and again chatter for a couple of minutes. I just couldn't stand it anymore and asked, "I just need to make lenses without this mentoring." I would just get up and leave, but I had already washed my hands, took off and threw away my old lenses, I didn't want to go blindly home or to the pharmacy and ask for lenses there. The doctor did look at my eyesight, but could not resist commenting, saying: "You do not listen to what they tell you on Chinese websites." I may not know much about lenses, but I know for sure that you only need to buy them in pharmacies or from ophthalmologists. Where does the doctor get such a strange projection from, apparently judging by himself, because her professional ethics are clearly Aliexpress. Then I received a batch of aggressive comments about lens fluids, that the ones I use are also outdated (but surprisingly not all of them). And the doctor finalised everything with the phrase that Baush and Lomb would not be sold to me. Actually, I came with a request to check my eyesight and make new lenses. I also told the doctor that I was getting worse at seeing up close and reading small print, although I have myopia. And that they told me something about my eyesight? Did you give recommendations? Did you suggest or recommend an in-depth examination? No, nothing. But they provided an angry tirade about the quality of the lenses, which they did not ask about. I washed my hands for longer than the doctor checked my eyesight. And the cherry on the cake, the Bausch and Lomb lenses are on display next to the ones they sold me.
I agree with the enthusiastic reviews of other users! Professional, attentive, friendly optics staff at Independence, 16! I ordered glasses with progressive glass. Consultant Irina helped with the selection of frames, the doctor perfectly selected such complex lenses! I can say that despite my fears, I got used to these glasses for no more than 2 hours. I've been wearing it for the third month and I'm enjoying it! Today we picked up a frame and lenses for a teenage daughter! She is delighted with the frame. Many thanks to Irina for her magical ability to quickly find the perfect frame for each individual. Thanks to the huge selection of frames for any wallet, it is really possible to find the perfect option with such a professional as Irina! Thank you very much to Dr. Tatiana - she double-checked her daughter's eyesight and we adjusted the prescription. We are looking forward to new glasses! Thank you very much for your professionalism! Keep it up!
A great store with a large selection of glasses for different budgets. All glasses can be used directly in the store. Competent consultants will prompt and help.
The staff is wonderful, they will always prompt and help with the choice of frames. I want to mention the wonderful Irina, who selects simply bomb frames for any face!
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Level 8 Local Expert
May 26
One of the biggest selections of branded glasses among all opticians. There are a lot of Cinderella shops in the city, which is very convenient. There are also often good discounts or promotions on eyeglass frames or lenses in this network, information about which is convenient to check on the company's website.
My most favorite optics in Minsk) a huge selection of frames of all world brands for every purse, excellent location in the center, there is Parking nearby (on weekdays until 18.00 paid). But the most important thing is that there are excellent, even amazing consultants, a competent ophthalmologist) I highly recommend it).
PS: thank you so much for being there) I would like to single out a specific person, but I will limit myself to epithets: Your approach to the client, charm, perfume trail - You are the true Goddess of this optics)
I recently ordered glasses here for the second time. It's great that there is an opportunity to check your eyesight. The ophthalmologist is a pro. I examined it in great detail and questioned it. She helped me find what I needed. The staff is very polite but unobtrusive. Customer orientation and a discount system are nice. I will definitely recommend it.
Excellent optics in the very center of Minsk! The choice of frames is huge! There are both budget options and premium brands. The consultants are incredibly polite and friendly. Professionals in their field. They helped me choose the frame, taking into account all the wishes.
An ophthalmologist is also working on site — he is also a professional in his field.
The next day, my glasses were ready!
I am very pleased!!! now I will only contact you here and advise all my friends on your optics ✨✨✨
A wonderful doctor for the selection of lenses and glasses. Detailed, detailed consultation. I was very pleased not with the formal approach, but with the professional help of a specialist.
I did not like the salon on Nezavisimosti Ave., 16. The arrogant attitude of the consultant, it is unpleasant to try on dirty frames - it feels like half the city left fingerprints on the glasses...
A great place to choose glasses.polite and most importantly knowledgeable consultants who are not the main thing to sell, but really help with the choice of glasses. And the discounts are nice too . Previously, however, the sweets were also delicious on the girls ' counter , and later there was no time)
Shop on Bobiuiskaya street.
Terrible service. The store staff greets you with a dissatisfied look, the doctor first serves his own, and then casually asks what you need and why. I just had to check my eyesight and prescribe lenses for working at the computer and for driving. The lenses were prescribed, they were convinced that simple ones were better, apparently multifocal ones were not available, but something had to be sold. The result is headaches and I can't work at the computer.
Excellent store , wide assortment, elegant approach of consultants to the buyer (which is not unimportant), there are no problems with delivery.Thank you for your work.See you soon.Olga Burova, Moscow
A very good selection of frames. Good staff. High-quality diagnostics of vision.
I received excellent recommendations from an optometrist. Thank you very much! Next time I'll go to this store
A large selection of frames, of different price categories. And the doctor advises, even provides training on the correct wearing and selection of lenses. They are kindly and unobtrusively surrounded by attention, a pleasant team.
The salon where you want to come again. Thanks to the consultants and the excellent ophthalmologist who provide the highest quality of service! You are the best!
Every time you contact this salon, the workers do everything and even more to satisfy the wishes of the client! At the same time, the girls are always friendly, polite and as self-contained as possible. They will expertly select the frames, replace them under warranty without unnecessary questions (tested on personal experience)
Today we are faced with the problem of replacing lenses urgently. But everything was resolved as best as possible.
thank you! We will continue to contact you!
I definitely advise you to visit
I give my high assessment to the employee Irina (if I'm not mistaken, this is the administrator). Super professional in his field, perfectly solved my difficult task, about communicating with a client in general 100 points, friendly, polite, tactful, also speaks English. Thank you for such employees, there are few of them. I advise everyone to contact her, she will solve any issue, of any complexity!!! I'm talking about Cinderella optics on Independence
Disgusting attitude towards customers. Of all the many frames, the consultant showed only 1 and tried to sell it, and when I shared that I was worried about starting to wear glasses, they told me in response that I needed to go to a psychiatrist with this problem :) I do not recommend it to anyone (visited 08.09.2022)
Independence, 16 is a pretentious salon, the staff of which is aimed not at solving the client's problems, but at maximizing the money. It is difficult for me to choose lenses because of the large gap between the eyes, so I really appreciate those that at least do not hurt my head.I asked to put these lenses of mine in a different frame - the staff did not even make an elementary attempt to help pick up something, immediately offering new orders. Everything is clear, the time is like this, I want to make the most of it, but...It's disgusting.It's good that not all salons and staff are like this in this network.I wish them well and good health
I've been wearing glasses for more than ten years. For me, this is already an important element of the image)
I don't have my favorite optics, I go to different ones and often buy ready-made glasses if I like the frame.
I bought Cinderella frames on Tank several times, and about a month ago I looked into the salon on Independence. The choice of glasses, of course, is huge. The consultants are polite.
I have looked for a branded frame for myself, now I am waiting for a new collection, I will certainly buy something again.