Why is the local staff acting so arrogant? The ophthalmologist is rude and does not hear what she is being told, the administrator clicks his tongue and rolls his eyes. There are no complaints about the place, but the staff leaves much to be desired. I will not return to this branch (Hell) of Cinderella!
I have ordered glasses in this optics many times. A wonderful selection of frames for any budget!Wonderful staff, with whom it is very pleasant to communicate)
Every time - an amazing result!
Good optics. Complex lenses are always available. An ophthalmologist is working. The production time for glasses, if the necessary lenses are available, is simply excellent.
I am insanely outraged by the work of your specialists. 2 times I came to your salon with my problem, the one on Independence Avenue. For the first time, I came to get my first lenses, it's worth noting that you have a huge assortment. He will explain the situation, my glasses and my FIRST lenses are BROKEN, can someone help me? Will he tell you? Will he explain? I was completely at a loss. Your beautiful women had to break away from their conversations, with a tone and a look full of arrogance, they sold me my first lenses. Next, I asked about how to use them correctly, whether I needed any additional things like water, a container. To which I was answered: "The doctor currently does not provide consultations on the selection and use of lenses. A pandemic." We kindly provided a reminder of the use of lenses. She left, got out, ran away from the salon in tears and complete confusion. Without glasses, with lenses and a complete misunderstanding of my actions. I went to another optician, where they helped me with my problem, I had no questions left.
There was a huge residue from visiting the salon, but I decided to give him a second chance, maybe it seemed to me and I was biased against the staff. After putting on the lenses, taking a friend for moral support, there are 3 arrogant women there, and I'm alone, I went to the salon for a frame.
I went in, took off my outer clothes, said hello, and asked a specialist to help me. She came over, asked me a question about my financial limit, and answered it herself. Having visually assessed my financial abilities at 200 rubles. Again, this angered me and I explained that I needed glasses in the region of 500p +-. The specialist showed me a couple of models, and then, not seeing "her" client in me, she left me.
I still haven't bought the glasses, the problem has not been solved.
A huge store, 3 specialists, 0 customers, and the person who brought you his problems leaves with nothing, and humiliated by the value judgments of the sellers.
Please take action.
A large assortment, a good selection, the store is generally good. There is a doctor. You can immediately pick up and order lenses. The prices are not bad. BUT! The parking situation is TERRIBLE! The entrance to the courtyard of the store is equipped with a barrier. Sellers say that only employees have check-in... You can't come here by car, even if you demand discounts on taxis...
A good assortment, a doctor's consultation pleased, sellers as soon as you get there (there are rude ones).
Why do we need consultants who answer questions about products - "you can read it on the Internet."
A huge selection of frames and glasses from the world's most famous manufacturers, if you need to wait, you will be offered a cup of coffee and a magazine, very polite and courteous staff!
A good salon, the prices are normal, the service is good. For many years we have been ordering glasses there, buying contact lenses, everything is fine.
The disgusting attitude of consultants to clients, they came to buy a gift certificate, the consultant grinned when she heard the amount of 150 rubles, I consider this attitude to clients unacceptable!!!
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Kate
Level 13 Local Expert
October 10, 2020
A good selection of frames, there is a doctor, they will pick up everything on the spot. I've applied twice, I like everything!