Victoria
915 reviews
January 20
Nice, perfect location. Staff amazing except house kerping and one guy in restaurant. Names to mention Darya Alina. Aryna, Karina. Katerina are the best staff to have, nade my stay easy simple enjoyable worth to be there.
Management needs to be more flexible with customers staying for long time.
2
September 22, 2024
Very nice hotel, clean rooms, friendly staff. Good buffet-style breakfasts, there are plenty to choose from. Across the street there is a cool promenade with a pedestrian and bike path, it's cool to go out for a walk in the morning after breakfast. I was pleased that you can go to the pool once a day, which has a sauna, Jacuzzi and hammam.
Of the small (for me) disadvantages. I was really unlucky with the TV, I had to turn it off a couple of times to get the image back on. The remote control did not finish off the bed, I had to sit down and reach for the TV. A colleague in the next room has the same story with the remote control. In the pool, there are cells for clothes with a surprise, in front of me, several people asked for a password for them, and then they could not open with the same password, fortunately, you can ask employees to open it, they know some kind of magic combination.
Otherwise, everything is great, I really liked it there.
If you need to walk to the store, there is a Castle shopping center just 900 meters away, where you can buy everything you need.
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3
November 18, 2024
We stayed at this hotel for the night, as part of a bus tour. The guest house is very modern and new. The standard double room is quite large,there is a kettle,cups,coffee,tea,refrigerator,hairdryer,air conditioning,the bathroom is very spacious with a bathtub, which is nice, there are no bathrobes, but there are slippers. The breakfast buffet is very decent. For dessert, small eclairs with natural butter cream were offered (I finally met them). After visiting the hotel, there is a park where you can walk, there are many shops nearby. The nearest metro station "Nemiga" is not far away, about 2 km away, you can get there by bus.Of the cons: only one elevator worked. Our group of 50 people with suitcases were driven to the rooms half the night. Well, if you were waiting, could you turn on another elevator?! There are four elevators, if anything), In the room, next to the bed, two sockets did not work, it was not fatal, there were a lot of sockets, but it was inconvenient to charge the mobile phone.I haven't been at the hotel long enough to fully appreciate its information structure, but I liked what I saw on the whole. If I wanted to stay somewhere in Minsk, I could consider this hotel.
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1
December 10, 2024
Overall, it's good. The cost is adequate. The room is quiet. Everything is clean, everything is cleaned up, neatly. Everything works in the room, but the wifi is old and slow. The staff is polite. Its own Parking on the street and covered, there is an electric charger. The interior, of course, would be worth updating in some places. Two of the four elevators were not working. Breakfast is included and there is a free spa.
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October 12, 2024
Goodness. The rooms are in good condition. The service is at a high level. Good quality food with a choice. The staff is friendly and helpful. Cleanliness in the rooms and common areas. I liked the breakfasts. The location is excellent, you can walk to the city center, there is a park on the opposite side where you can walk
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October 24, 2024
The hotel is gorgeous, everything is clean, not very modern, but it has its own charm. However, the staff is very gloomy, they seem young, but they are so unfriendly, maybe because we are not local, it suggests that the food was very varied, delicious, everything is fresh, at the highest level! But we were being watched very closely, it was unpleasant. The room was for two, very spacious, with a bathtub in the room, which is very rare.
In general, the impression is excellent.
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2
July 11, 2024
I was in Minsk on a tour in June 2024. A wonderful hotel! It is located within walking distance from the Castle shopping center and a few stops from the city center. We had a lovely spacious room with high ceilings, a large bathroom. View from the window of the Independence Palace. The room is clean, towels were changed, there are no complaints. There is no delight about breakfast in the restaurant, but there are also complaints. There is a coffee machine. The hotel is located across the street from a large lake, there is a boat ride, a beach, well-groomed alleys and a promenade for walking. Or you can sit by the water before going to bed. You can spend 2 hours a day at the SPA. The name is loud, it is a swimming pool, 2 hot tubs under a glass roof and a sauna. But after a day of sightseeing, it's so nice to plunge into cool water, lie on a chaise longue under the setting sun. The hotel left the best impressions. I recommend.
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6
5
March 4
The hotel is located in the very center of Minsk. All the main attractions were within walking distance. The staff is also amazing, they were always ready to help with any questions. I was absolutely delighted!
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October 28, 2024
Great hotel. Not far from the WWII Museum and the Palace of Independence. The rooms are comfortable and clean. Breakfast is a buffet. The staff is polite and helpful. If I come to Minsk again, I will stay only at this hotel.
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December 3, 2024
A good and compact hotel for those who appreciate the basic, basic living conditions, in good quality!
Nothing superfluous and without unnecessary show-offs.
It's just stylish, cozy, and comfortable.
Nutrition: all natural!
I recommend it to all conscious and non-biased people☝️
Sincerely, Olga Shona
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March 17, 2024
I put five only because of the staff who works at the hotel, very responsive, positive, answers and solves all questions
in the rooms cleanly
we got a trip to the spa center everything is fine (pool, Jacuzzi, sauna, etc.), only in the shampoo-gel stuff it is missing, so when hiking, take with by yourself from the room
the disadvantages that exist are the lack of watering cans in the room, under which you can safely take a shower, they are all broken, they pour water in different directions, you will not be able to wash with a high, you will twist the watering can just not to fill the entire bathroom with water, the hot water does not go immediately you need to wait 5-10 minutes (provided that immediately the
hair dryers are not comfortable, they are screwed to the wall, the buttons are small, and in order to dry your head you need to hold the button all the time, which directly eats into your finger, and the children themselves will definitely not be able to dry their heads on their own
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4
6
January 11
A 2-3 star hotel. We stayed with a family of 4 people for 1 night, we were in Minsk for 1 day on the way. The task was for 500 br per night for 4 minimum: to get enough sleep and, if possible, relax in the spa. And even with these tasks, this hotel could not cope. The beds were all sagging, swaying even from turning on their sides, creaking, a complete failure! Neither of us got enough sleep. And the spa, which was complimented by the street (also tin, of course, in winter) passage to the Victoria spa hotel, is generally a misunderstanding: a huge number of vacationers with children (which is natural - it's a vacation), and at the same time a 2*2 sauna and the same hammam, and this is for 2 hotels. At first glance, it seems like a good pool, but after 10 minutes of swimming in it, we all started getting sore throats and stinging eyes from an incredible amount of bleach. We left immediately. Let them poison themselves with chlorine vapors. I don't recommend this place for a day.
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March 7
The hotel is located in the very center of Minsk. All the main attractions were within walking distance. Swimming pool, Jacuzzi, sauna with no time limit (one pass per day) is free for those staying at Victoria SPA.
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August 8, 2024
The hotel is generally good. The convenient location is opposite a beautiful park.Very good breakfasts. In general, the service and food in the restaurant are 5 points! Well done! But that's all..Problems in the rooms are not solved on request. In the suite, the bed linen was changed 1 time in a week. The dirty window was never cleaned. You go down to the aqua zone with your towel and then dry it)) Management suffers a lot. But the price tag is very serious! If someone does not care about everyday life, and the cost is not important - you are here))
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4
2
December 26, 2024
The hotel is a confident 4 stars. There are no complaints about cleanliness or maintenance. The staff is polite as everywhere else in Belarus. Nearby there is a Victoria Spa hotel where you can go to the pool, massage, etc. I'm staying here for the second time and I think it won't be the last
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January 6, 2024
We had a rest with our family at the Victoria Spa Hotel for the New Year holidays 2024. The rooms are very spacious, the interior is modern, the location is convenient. The breakfasts are good and hearty. The restaurant is not cozy! It's not very pleasant to have dinner in the evening, it's fine for breakfast. The so-called Spa, of course, wants the best, it's very damp everywhere, no one cleans the water!!! It's unpleasant!!! They do not make sure that women put their hair in a bun. In general, you swim in a pile of hair, saliva (((there are a lot of people, they let everyone in and do not monitor the filling!
One of the huge disadvantages is the cleaning of the room!! They start to clean up at least something only after you hang up a sign asking them to clean the room!!! Once they came to the room, they didn't even clean the garbage, after the call the maid came and looked like that))) as if I owe her))) no apologies, just a dissatisfied look))) no surfaces are wiped, only the middle is wiped in the bathroom and that's it!! Only this stops you from visiting this institution again!!! And so, in general, everything is fine if they work with the staff!!
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14
6
July 10, 2024
The breakfasts are fresh, made from high-quality products (I compare them with Russian ones), and varied. Delicious boiled coffee. Polite staff. The rooms are clean, air-conditioned, and have a great view from the window. The only thing to note is that the beaker with shampoo is not enough for long hair. Convenient location, everything is close and nearby. The railway station is 9 minutes away. Near the castle shopping center with brands.
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4
November 16, 2024
A clean hotel. Quietly. Comfortably. The staff is unobtrusive. Friendly. The breakfast buffet menu was a bit monotonous in my opinion. Otherwise, I liked everything.
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September 18, 2024
The Victoria 4* hotel in Minsk is beautiful.The single room is clean, the bed and towels are snow-white.The bathroom has shower gel, shampoo and body lotion.The room is spacious, but without a balcony.I had a view of the park and the residence of the President of the country.A buffet breakfast is served at the hotel.Everyone who stays at the hotel has the opportunity to spend 1 hour in the pool and sauna
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1
November 9, 2024
We stayed at this hotel from 26.10 to 28.10.24 Initially attracted by the good location of the hotel and the spa complex. But in the end, the spa turned out to be in another building, which is completely uncomfortable after the pool with the children to walk down the street to their room. Plus, the room stock is tired and very dark, there is little light. In general, for the money we paid for 2 nights, it's just terrible! About 30,000 Russian rubles. I do not recommend this hotel.
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February 27
A good SPA. We made repairs in the hammam, it turned out well. Thank you so much for that. The steam generator works great. The only thing is, after replacing the plumbing in the showers, some faucets work strangely. But in general, everything is on the level.
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June 14, 2024
A wonderful hotel! We lived as a family with one child in Victoria SPA. The European level. The room is large. Clear. There is a refrigerator, kettle, dishes. They put bottles of water on every day. Bathrobe, slippers on request. Everything was brought quickly. The breakfast is standard. Everything is fresh. The food is very decent. Swimming pool, Jacuzzi, sauna without time limit (one pass per day) is free for residents of Victoria SPA. We will definitely stay here again! Thanks!
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3
2
July 8, 2024
A wonderful hotel. Friendly young ladies at the reception, good rooms, quite a decent breakfast - a small distribution area, but surprisingly quite diverse, there is definitely a choice. The only thing was that the girl in the restaurant at the entrance was somehow displeased and suspicious. I hope it's just a bad mood and everything will get better)
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3
November 25, 2024
The hotel is not bad, the room was clean, but there is a smell of old carpet. The breakfasts are normal, the food in the restaurant is good. Great view of Victory Park. The bed is very large and comfortable.
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October 10, 2024
I used this hotel for living for 6 years, everything was fine, but the last time I came with my wife, I booked a room with a large bed, I paid. Upon arrival at the hotel, they were given a room with two separate rooms and a pace that does not shift. The request to change the number was sent directly to three letters. I will no longer settle in this hotel and I do not advise, at least until they pick up a normal staff.
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1
October 5, 2024
I liked the hotel chain very much, without complaints. You can go to the spa in the next building, where there is a spa, swimming pool, Jacuzzi and hammam. The breakfasts are delicious, the girls from the reception helped a lot with the luggage.
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November 17, 2024
I gave 2 stars solely because of the kitchen and staff. We checked into a suite, which can only be called a suite in fantasy.... the first thing that surprised the room was the lack of an elementary refrigerator. The TVs in the rooms are 15-20 years old, in the early 2000s they were trending. I found only one free outlet in the two-room suite. That's all... I haven't seen aluminum window frames for a long time. So that the muzzle is not sealed with duct tape. It's all in the suite. The repair has not been done for 15 years. There is not much light in the room. It's really half dark. The split system works by itself, it can only be turned off by completely turning off the light in the room. The room was paid for 4 nights -1880 bel.rub. (in Russian 56 t.r.). It's not worth the money from the word at all (((
I advise you to choose another hotel!!! And advice to the owners. MAKE REPAIRS AT THE HOTEL!!!
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July 28, 2024
Review of the Victoria Hotel
Accommodation: The room we stayed in was spacious and clean.
Service: The hotel staff was very friendly and helpful. They responded to all requests quickly and with a smile.
Meals: The breakfasts were delicious.
Conveniences: The hotel offers many facilities: a swimming pool, a spa and a gym.
Overall, my stay at the Victoria Hotel was wonderful. Despite the lack of a refrigerator in the room.
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1
January 3
The hotel is of course very modest, the carpet in the rooms is not very clean. The breakfasts are very modest, not for a 4* hotel. Pancakes are semi-finished, sausages are the cheapest, there are no pastries, tea bags. I expected more from the Minsk 4 hotel*
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1
February 16, 2024
We were vacationing with our family for the New Year holidays in 2024. The hotel is very beautiful and large. The rooms are chic, spacious, bright and most importantly clean) The staff is polite and friendly, always helped to resolve issues) According to the food, I can say that it is very tasty, varied, a lot of things that children love. There is also a spa, I really liked it! We recommend this hotel)
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2
5
July 21, 2024
The hotel is 4 stars . The room for one is equipped with a double bed (there is enough space, the mattress is comfortable), a TV, a refrigerator, a tea station. There is an extra pillow and a blanket. There is also a comfortable armchair in the room, a large table. The bathroom is large. It is inconvenient to blow-dry your hair (far from the mirror). I didn't see a water cooler on the floor. Water is brought in 0.5 liters per day.
The air conditioning system in the room is good, it cools down quickly.
Breakfast is early from 7 a.m., the food is delicious.
The room price includes daily access to the SPA.
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November 14, 2024
A good hotel, it corresponds to 4 stars! The breakfast is varied, there is a large selection. The rooms are large. You can go to a nearby hotel in the SPA area, the price includes.
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1
May 17, 2024
Very friendly staff, pleasant atmosphere. We took a two-room room with a view of the park - I really liked it. There is a covered parking. I have problems with my back - the mattress in the room is just great. Not five stars only for breakfast (plentiful, but not very tasty, for four. The lobby bar is very small - I wanted more. The two-room room has two bathrooms - it's just incredibly comfortable, like at home.
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2
January 5
Great rooms.super service.excellent breakfasts for every taste.cleanliness is beyond praise .plus, the bonus is free access to the pool during your stay.
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May 15, 2024
Not a bad hotel, a little "tired". Repairs have been made. There is insufficient lighting in some rooms. What pleases is the high ceilings. Clean, pleasant staff. The breakfasts are ordinary, no frills, delicious.
Of the disadvantages: parking is a nearby building, without connection to the hotel. The SPA area is generally located in a different building, which makes it difficult to mix in a relaxed way, especially during the cold period.
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2
November 5, 2024
The hotel is not bad, spacious, modern. But breakfast is only from 7 a.m. to 7 a.m. the bar doesn't even work to drink coffee. The staff is not very polite, everywhere.
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May 7, 2024
We stayed in Victoria in May 24!I liked the hotel!The rooms are spacious!Clean!the breakfasts are varied and delicious!!!I recommend it!!the location is excellent-close to all the attractions!!parking for cars next to the hotel!!the staff works quietly and unnoticeably-but very professionally!!
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1
August 18, 2024
I liked the hotel. Spacious rooms, unfurnished furniture, clean, beautiful. We lived in a triple room for a week. I can't even write anything negative. Excellent staff, excellent spa area, convenient location of the hotel, excellent buffet breakfast. It's okay! I would have awarded 5 stars.
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January 12, 2024
We organized a beauty contest, everything was wonderful, the staff was pleasant and friendly. It was December, the interior was just a fire. In each location I wanted to take a picture, but I didn't have enough time. At the reception, of course, they looked at us in surprise, but no one made any comments. Thank you for your patience, for your service. In general, more than one event was held, the interior is very beautiful.
Your visitors are Marina Kabadaryan Fashion and Development Academy.
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1
1
May 3, 2024
Not a luxurious, ordinary hotel. Clean, the rooms are cleaned regularly. The location is opposite Victory Park, for those who like walking, the distance from the center is about 2 km. Among the disadvantages, I got a smoky room, no refrigerator (!), but the presence of a safe ..., slippers and a bathrobe on demand.
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1
October 26, 2024
I liked everything very much. Excellent service. A girl (like Angelina) moved to another room without any problems (they just asked for a view of the park)). Excellent breakfast. I don't know what else you could wish for. Unless there was no fresh). The room is quiet and clean. A comfortable mattress. In general, everything is great.
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December 26, 2024
Good afternoon. We booked a suite on 02.12.2024 on the second floor. I was alone, but the sofa in the hallway was upset and the bedclothes were made without covers. When asked why I was given two beds alone, they replied that it was their custom. I had to force them to remove the bed linen from the study. Inspection of the room: there is dirt in the bathroom, traces of glasses, Gel, someone's hair in the bathroom, the toilet is dirty, there is ruin, black mold between the bathroom and the wall, covered with white sealant. The bedroom, the bed without a cover, the bedside tables dirty, traces of glasses or glasses, sticky, dust all around. The switches are covered in dirt and dust. All furniture has signs of deformation, bubbles under the veneer, broken corners. And the smell of tobacco, not from the hallway, but from the ventilation. There are not enough hangers. The administration staff are young and ill-mannered, they don't care about the needs of the client. As a result, I did not check into the hotel. The money was not returned. I moved to the Minsk hotel, also 4 stars. But there, it's just space compared to Victoria. I highly recommend not checking into this hotel. It's not 4 stars, it's the Hospice level.
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1
August 22, 2024
A good hotel, delicious breakfasts, we did not get to breakfast at early check-out and we were given a good dry ration. The only disadvantage is that the rooms are not cleaned and the accessories in the bathroom and toilet fall apart in your hands, the shower head on the toilet requires a trash can, towel hooks and a faucet in the shower require urgent replacement, for a 4-star hotel this is a shame. And a very creaky folding sofa, you're even afraid to turn around, because the sound is just terrible. It's a pity that such a beautiful, modern room has such disadvantages. I wish the hotel manager to pay close attention to this, as the impression is formed from the little things
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June 22, 2024
The hotel does not meet the stated four stars. Rather, it is a three-star level.
Among the advantages: a large room, excellent Wi-Fi, a comfortable bed, friendly staff, a good bathroom, delicious breakfast, good products, they give a certificate to the spa in the neighboring building, the spa hotel of the same name in it.
Among the disadvantages: the hotel is already tired, the smell in the rooms, at the entrance to the hotel in the evening upon arrival there is a strong cat smell, the choice at breakfast is meager, for Minsk it is very modest, no sound insulation of the rooms
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2
1
August 11, 2024
The very technical condition of the room, at first glance, is good. Electrics, plumbing, furniture - everything is working properly. The refrigerator ruined the painting. It was there, but it was broken. And, as it turned out later, many rooms have the same problem. I had to run to the reception, leave them in the refrigerator for storage. There is a restaurant at the bottom of the hotel. The breakfast buffet is more or less there, but I would like, of course, to be more varied. And in the evening, this restaurant is open only until 18:00, well, it's not serious. There are no automatic coolers with drinking water, but it should be. A small bottle of water is brought in once a day. It's about nothing at all. There is no curtain in the shower, while you wash, there is a swamp on the floor. You get out of the tub and soak it with a rag. This is already noticeably annoying. And all this for 100 bucks a day. They could have done better.
One pleasant little thing - on my birthday I was treated to a piece of cake (they brought it to the room). Therefore, I will put everything 4 out of 5.
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August 21, 2023
A good hotel from the time of 2000. We chose among the poor in Minsk for a vacation: near a beautiful park, shops and close to the historical center of the city. The room looks better in the photo than in reality. The smell of mustiness and damp carpet... The main disadvantage is the service. The staff is not in the mood to solve issues promptly, and in general to solve)) There are no refrigerators. Not in any rooms at all! We needed to store medicines, but the admins did not offer any alternative. What about small children or groceries? And it's 4*) the TVs are old, the remote control is too. The bathroom is good, but the hygiene kit obviously runs from room to room.
Pros: a fairly varied buffet and it was also good and comfortable to sleep)
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7
1
January 7
Nice hotel. Excellent service. Decent breakfasts. Very good wi-fi level. There is a park nearby.
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August 21, 2024
I liked the hotel. Friendly staff, always ready to help.. New rooms, safe, refrigerator, huge room, small TV, but I don't watch it.. Wi-Fi is available, centralized air conditioning is working.. The hotel (on 2 buildings of the hotel) has a pool of 25 meters of spa type, you can hang out there as much as you like 1 time a day. A large hall with an aquarium
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May 10, 2024
The location is not bad, opposite Victory Park. Four stars are very strange - there is no refrigerator in the room, a bathrobe, slippers, shaving accessories must be requested at the reception, although everything was provided immediately after the request. Breakfasts for this price could be more amazing. Another nuance. At breakfast, a uniformed hotel employee was preparing coffee in 4 mugs, apparently for colleagues, at that time several people who had paid for breakfast gathered near the only coffee machine. The staff is polite and friendly. He warned about his wife's birthday, promised a compliment from the restaurant. We didn't get anything.
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May 20, 2024
A great hotel. No complaints. Everything is clean, cleaning is on time. The only hotel for reasonable money, where it was possible to accommodate four children in one room.
Close to the center, across the street there is a park with a river, there is a place to walk. The furniture is good. The mattresses are not bedsore, they are very comfortable. I liked everything.
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